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  • Posted: Jul 8, 2024
    Deadline: Not specified
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    Talksure is a fast paced, growing Financial Services Provider offering a range of insurance and non-insurance products for the South African market. These products include some of the country’s most recognisable brands including exclusive relationships with Tracker and a range of South African products. Further to this we offer Constantia Underwritten...
    Read more about this company

     

    QA Teamleader

    JOB DESCRIPTION

    • Lead, manage and develop QA Team
    • Daily distribution and monitoring of QA workflow
    • Monitoring of QA KPI targets
    • Collate and distribute reports
    • Liaise with sales departments and the wider business
    • Analyse and monitor sales agent trends
    • Audit sales evaluations
    • Conduct QA Calibrations
    • Lead and support investigations
    • Coaching and Development of QA Agents

    QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

    • Grade 12
    • Clear ITC
    • No criminal Record
    • RE5 and FAIS advantageous
    • Excellent knowledge of MS packages

    PREFERRED SKILLS

    • Computer Literate-Intermediate Excel skills
    • High attention to detail
    • Ability to provide concise well written feedback
    • Excellent listening skills
    • Deadline Orientated and ability to work well under pressure
    • Previous QA TL experience
    • Strong Administration skills
    • Ability to communicate on all levels

    Method of Application

    Interested and qualified? Go to Talksure Pty Ltd on talksure.simplify.hr to apply

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