Production Specialist: Deli And Bakery at NCLC

Are you passionate about producing high-quality deli and bakery goods while predicting customer trends and expanding product lines? We have an exciting opportunity for a Production Specialist: Deli & Bakery with our esteemed FMCG client in Kempton Park. In this pivotal role, you will plan and manage the production of ready-to-eat foods and freshly baked goods, ensuring superior quality and minimal waste. You’ll oversee production schedules, maintain equipment, and uphold stringent quality assurance standards. Your responsibilities will also include creating new recipes, managing stock levels, and providing excellent customer service. Join our dynamic team and contribute to delivering exceptional products that delight our customers and drive business success.

Job Description

• Plan production for both departments taking peak and quieter times into account.
• Quality assurance of all products.
• Oversee production ensuring minimal waste.
• Check temperatures and monitor/maintain the cold chain where applicable.
• Checking and ensuring maintenance of all equipment.
• Report any defective equipment/utensils to the Services Department Manager
• Prevent wastage / shrinkage / damages.
• Ensure the correct product mix is available for customers, follow efficient production planning and regulation of workflow.
• Ensure products are produced in accordance with specified minimum stock holdings.
• Create and cost new recipes.
• Control, Merchandise and Promote stock according to set procedures and standards.
• Oversee front counter teams ensuring a high level of customer service.
• Ensure staff maintain correct weighing and pricing.
• Maintain stock control and ordering that ensures that ingredients and finished product is always sufficient to meet customer requirements.
• Ensure minimum waste with portion control and correct packaging.
• Provide excellent customer service and technical information to customers.
• Stocktake and checking and reporting stock levels.
• Traceability – Adjustments (on relevant system).
• Checking food sell by and expiry dates.
• Ensure all shelves are stocked to minimise customer traffic at the serving counters.
• Oversee reworking of products.
• Oversee preparation of incoming orders.
• Create new products and recipes to broaden the product offering.
• Manage stock for specials.
• Manage production in line with production schedule.
• Hygiene & housekeeping
• Highest level of Food Hygiene attained and upheld.
• Housekeeping.
• Quality control or as required.
• Adhere to SOP’s as well as health and safety procedures.
• Clean as you go, keep counters clean.
• Production area to be kept clean as well as equipment and machinery.
• Correct cleaning equipment to be used.

Qualifications and Experience 

• Grade 12 certificate.
• Tertiary qualification – advantageous
• 5+ years’ experience in a similar position
• Proven track record in managing and planning production for medium/large department
• Staff Management