Product Specialist - Retail - Durban at Hollywoodbets

You Bring:

• Sales or Business Development Experience
• Betting Knowledge
• Customer Service Experience
• Valid driver’s license

A Bonus To Have:

• Experience in retail sales

What You’ll Do For The Brand:

• Engage with Product suppliers, negotiate commercial terms, review agreements, and manage relationships with all retail product suppliers.
• Work with the retail team to ensure excellent product delivery.
• Maintain all current product operations for retail by identifying shortfalls and introducing new solutions.
• Provide overall leadership and direction in the development of retail products.
• Identifying new innovations.
• Competitor analysis reporting.
• Project lead product testing before releasing to live environment.
• Market awareness and strong Relationship Management abilities.
• Ability to work under pressure.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
• Communicating with departments to identify work shortfalls and areas where the development team can assist in improving work processes.
• Assist and advise the developers and software architects on how an application should work, what needs are to be met and dictate the flow and client journey to determine what the users must see by providing them with Business Requirement Documents.
• Involvement in making user manuals for system applications.
• Any other ad hoc duties that might be required.