Product Manager at Wonderlabz

The team will be responsible for developing new functionality to cater to the needs of our customers across many different domains, creating new digital product experiences in the space of customer accounts and onboarding with strong focus on the ongoing optimisation of key customer journeys.

As the Product Manager, you will be embedded into the engineering space working alongside and collaborating with business and technology stakeholders. We expect our Product Manager to establish an expert-level understanding of their product area and take full responsibility for delivering and driving incremental improvements by having an in-depth understanding of customer and end-user needs.

The Person

• 2+ years of experience as a Product Manger of a cross-functional team
• 3+ years of experience in delivering complex projects and managing internal and external stakeholders to tight deadlines
• Proficient in data analysis and comfortable using analytics tools to track performance and draw insights, including planning and evaluating experiments and A/B testing
• Experience in building product ownership across businesses
• Ability to work cross-functionally and become an expert quickly in a wide range of areas within the business
• A meticulous attention to detail coupled with the ability & willingness to work at pace
• A keen eye for identifying process improvements and challenging the status-quo
• Exceptional organisational, written and verbal communication skills
• You're passionate about the user and their problems
• You bias toward getting stuff done and features into users' hands
• You’re keen to learn, understand that growth requires some failure, and actively seek feedback on both your work and your style
• You’re empathetic and able to express yourself
• You get that the team is more important than yourself
• Have intellectual curiosity & rigour

Key responsibilities

• As a Product Manager, you will be responsible for translating the strategy and roadmap into a clear and prioritised tactical backlog and working closely with the cross-functional development team to execute the backlog into actionable tasks
• The PM must build and manage key relationships, synthesize information from multiple sources, maintain business alignment in the Team Backlog, and communicate effectively with a variety of audiences—all with a bias toward delivering, and learning, quickly.
• As part of the extended Product Team, day to day you will largely be working with a Product Team made up of Software Engineers, UX, UI Designers, Insights Analysist and Quality Assurance Engineers to build and manage a product backlog. Not only that, but you will be working alongside Customers and Stakeholders to understand where the problems and opportunities are and to define the best solutions for these.
• The Product Manager will prioritise, manage and align the product backlog with the strategic roadmap. Working within a cross-functional team, you will prioritise and support the team to build the right things and deliver a quality product that creates value. You will gather and specify requirements and collaboratively write into user stories, working with a team to refine
• Have a proven track record building products in a consumer-first environment to deliver a better customer experience, operational efficiency, and unit economics in a high-growth startup.
• Be highly quantitative, with a data-driven mindset
• Iterate extremely rapidly with a “let’s try it” attitude, whilst being mindful of risks and pitfalls
• Are as comfortable getting hands-on as taking a step back and thinking strategically, proactively identifying issues and opportunities, and tackling them without being told to do so. You must be willing to get involved with the weeds of this week’s delivery, alongside thinking about how recent test learnings inform our plans for the next quarter
• Are experienced with user-centric, rapid product development loops: extracting insights from customer interviews, understanding quant data, translating them to ideas, and translating ideas to prototypes that can be tested rapidly to get user feedback and validation
• Have experience working with cross-functional teams in an Agile way
• Enjoy working cross-functionally with many different partners from executives, to designers, to engineers to data scientists and scientists