Product Manager (Senior) at Discovery Limited

Job Purpose

• The Product Development Manager is required to drive product development, implementation and maintenance of key product portfolios within Discovery Bank. Ultimately the Product Development Manager is responsible for determining and driving the product strategy, and as a result requires a diverse skillset ranging from strategy formulation, deep analytical and banking product knowledge and strong inter-personal skills to formulate a vision and drive deliverables across multiple areas in the business. 

Areas of responsibility may include but are not limited to

• Defining the product roadmap:
• Ensure that the product range is fit for purpose and aligns to the strategic objectives of the Bank.
• Researching new areas and opportunities for product development.
• Prioritise areas for new product development through the Product Steercom.

Developing new products and features:

• Define new product initiatives or changes to existing products.
• Assess the viability and feasibility of any changes: 
• Conduct market/competitor/client focused research to understand potential opportunities and establish feasibility of products.
• Build up a business case to support any changes.
• Work with technical teams to determine feasibility of implementation.
• Drive new initiatives through the Product Development Steering Committee.

Driving implementation of new initiatives:

• Clearly specify products that are clear and concise which enable the systems team to implement, business analysts to design appropriate support processes, training material to be developed and the design of marketing assets.
• Manage the full product life cycle, from specification to testing of functionality prior to new developments going live. 
• Monitor actual project progress and resolve issues speedily to support delivery.

Product ownership:

• Monitor take-up, impact and financial performance of the product against the agreed targets.
• Ensure the product functions as intended and address any gaps or defects identified.
• Manage and prioritise a “backlog” of product changes to deliver on overall targets and objectives.
• Manage external partner relationships.
• Provide specialist support to the Servicing and Operations teams dealing with complex cases.

Education and Experience

• A minimum of 5 years’ retail banking experience in a Product Development / Product Manager role required.
• Demonstrated ability to deliver on complex projects in a retail banking and / or payment space preferred.
• Extensive experience in working with systems delivery teams in a digital first organisation preferred
• Undergraduate degree/diploma required.
• Honours degree or higher in Mathematics, Engineering, IT, Finance or Bus Science advantageous

Technical skills or Knowledge

• Strong technical product knowledge in retail banking and payments.
• Advanced MS Office, Excel, PowerPoint.
• Strong communication skills.
• PLSQL or similar data analysis experience advantageous.