Process Engineer, DIO, People & Culture at Standard Bank Group

JOB DESCRIPTION

• To research, design and develop the end-to-end business processes using process modelling and tooling in order to enable the implementation of best in class People & Culture processes.

QUALIFICATIONS
Minimum qualifications

•     Degree in Business Commerce /Information Technology / Business Modelling / Engineering.
•     A formal certification in Process Automation will be advantageous.
•     Lean Six Sigma (green belt) certification and a strong process qualification / certification (e.g. process engineering and facilitation) will be advantageous.

Experience required

•     Minimum 5 -7 years extensive experience in People & Culture and Process development, with a sound understanding of the Business Process Management principles and methodologies and the ability to use Six Sigma tools and techniques to improve business.
•     Track record in People & Culture systems and objectively conceptualizing processes and the relevant training material with the ability to use modelling language. 
•     Demonstrated knowledge and understanding how to design a process, including desktop automation's, robotics etc.
•     Proven experience in collaborating with Business Process Owners to understand their Business Unit (BU) as well as the processes and procedures in order to identify process steps that can be mapped and automated, reducing inefficiency and bolstering productivity.
•     Prior track record in contributing to the development of business cases for process re-engineering that will require direct expense or formal projects to be launched by providing a view on the effort that will be required and the types of resources that will be needed to facilitate informed decision making.
•     Experience in conducting proof of concept exercises by testing the functionality of the new processes and automation, in collaboration with multidisciplinary stakeholders in order to optimise efficiency and integration.
•     Experience in and ability to facilitate process design workshops with participants from across the process value chain by documenting the to-be processes (for example ProMap or MS Visio maps) to ensure integration of processes and systems avoiding duplication.
•     Experience within a multinational company working with senior management teams in a complex environment is preferred. 

ADDITIONAL INFORMATION

1. Behavioural Competencies
2.     Producing Outputs
3.     Providing Insights
4.     Articulating Information
5.     Challenging Ideas
6.     Developing Expertise
7.     Team Working

Technical Competencies

•     Continuous Process Improvement
•     Process Analysis and Redesign
•     Process Governance
•     Use of Process Design Tools and Systems