PPS Health Professions Indemnity Service Consultant - Johannesburg, Parktown at PPS

Purpose of the Job:

• Provide professional service to clients of PPS Health Professions Indemnity, with office, administrative, marketing and sales duties.
• The primary responsibility is the provision of administrative activities across PPS Health Professions Indemnity business processes to service members. Ensuring service standards are maintained and improved for the growth and retention of business.

Minimum Requirements    
Education:

• An appropriate undergraduate degree (business, administration, risk, and compliance)
• Post-graduate qualification will be an advantage
• FAIS qualification and RE5 will be an advantage (requirement to obtain this once appointed)

Experience:

• Appropriate experience in a client-facing role with adequate exposure to business processes
• Financial services experience will be an advantage

Knowledge and Skills:

• Extensive knowledge of Operations, processes, and regulations
• Experience in the development and enhancement of current business processes
• Knowledge of risk management, accounting principles, IT, and systems
• MS Office package, particularly, Internet, Outlook, and Excel

Competencies:

• High work ethic
• Ability to work independently and productively without constant supervision
• Passion for client service delivery
• Effective office administration skills
• Curious, focus on process improvement opportunities
• Proven ability to handle multiple priorities simultaneously, with quality results
• Excellent organisational skills, attention to detail, excellent written and oral communication skills
• Team player, willing to get the job done

Duties and Responsibilities    
Main duties and responsibilities:

• Provide professional service to clients, advisers, internal and external stakeholders
• Provide Financial Advice on products offered by PPS Health Professions Indemnity to members
• Administration of all business processes
• Database management – understanding and managing client information on behalf of PPS Health Professions Indemnity
• Manage and submit invoices and expense claims
• Diary management, travel, and calendar bookings
• Filing, scanning, and ensuring proper record keeping
• Other ad-hoc activities or duties

Closing Date    
2023/07/10