Patient Journey Partner - Hemophilia & Non Malignant at Roche

The Position

Roche in Johannesburg has a vacancy for a Patient Journey Partner, Hemophilia and Non Malignant.

As a Patient Journey Partner (PJP) you will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organisation, faster.

By knowing the ecosystem well and establishing partner relations with collaborators you will be able to identify the true needs and opportunities which allow patient journey improvements. The focus for the PJP is on solutions that directly improve the patient journey

You as our successful candidate will be an empowered leader and the local face of Roche. You will partner closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs to connect Roche’s capabilities to co-create meaningful solutions.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)

It has no profitability, sales objectives or incentives.

Key Challenges:

• You will have the decision-making authority to request resources of Roche (both within the affiliate and broader network) to have an improved impact on the patient journey.
• You will focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. You willalso bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
• Act as a trusted partner and be the primary (but non-exclusive) point of contact between stakeholders and Roche; share the patient and stakeholder community needs internally, prioritize and secure resources and drive solutions that deliver outcomes faster.
• Partner with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Steward Roche’s products through their lifecycle and support their appropriate use, which includes sharing their merits with Healthcare professionals in a truthful and balanced manner.
• Oversee the patient journey in its entirety, you will act as a system thinker with the ability to identify shared purpose among stakeholders. You will be empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

Who you are as our ideal candidate:

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem. Thanks to your system thinking abilities, you oversee patient journeys in their entirety and you demonstrate the shared purposes of stakeholders to co-create solutions within the ecosystem.

You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

• Required Qualification: You have a University degree/NQF 7 (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.
• Required Experience: You have 3 – 5 years of experience in the Pharma Industry ideally with related therapeutic area experience (Hemophilia and Non Malignant) and in the commercial space with deep knowledge of patient journeys and disease treatments. A understanding of Roche's portfolio, medical affairs and digital innovation methodologies is also required.