Ops Specialist: Compliance Risk (CIT) at The South African Revenue Service (SARS)

About the Position

• In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation

Job Purpose

• To provide expertise in CIT, advice and support to develop operational implementation plans and/or associated service delivery processes, by conducting, analysing and recommending compliance interventions, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' experience in an auditing or tax environment, of which 2-3years ideally at functional specialist level

or

• Senior Certificate (NQF 4) AND 10 years in auditing or tax related experience

Minimum Functional Requirements

• 5-7 years' experience in a similar environment, of which 2-3years ideally at functional specialist level or 10 years auditing or tax related experience

Job Outputs:

Process

• Provide accurate identification of potential risk and escalate issues as required.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.

Governance

• Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Building Sustainability

Technical competencies

• Risk Knowledge
• Functional Policies and Procedures
• Reporting
• Business Knowledge
• Efficiency improvement
• Governance, Ethics and Values

Compliance Competency

• GOC  Confidential