National Office – Systems Analyst Programmer at Legal Aid South Africa

KEY OUTPUTS

• To provide high level system analysis, programming and related development solutions to Legal Aid SA end users in respect of business intelligence reporting, the core business application and web-based services.
• Interpret, specify and provide solutions to business and information needs in respect of system development.
• Produce functional and/or technical specifications based on determined user needs.
• Obtain sign off from clients according to functional/technical specifications.
• Use industry standard techniques and methodologies in acquiring client requirements.
• Ensure all functional/technical testing is carried out and a log of test results is maintained, in accordance with the IS Software Change Management Policy.
• Integrating different systems, APIs and services to ensure seamless communication and data exchange.
• Designing, implementing and managing databases to store and retrieve data efficiently.
• Monitor, track and report on project progress.
• Liaise with various administrators to coordinate the tracking of incidents and change requests.
• Manage own development and efficiency in the IS environment.
• Provide 2nd and 3rd line application support.
• Expected to work extended hours when the need arises.
• Maintaining and updating existing systems to ensure they remain secure, efficient and effective.

COMPETENCIES (SKILLS, KNOWLEDGE AND ATTRIBUTES) REQUIRED

• A recognised Grade 12 certificate plus a three (3) year Computer qualification obtained at a University/Technikon.
• Minimum of five (5) years of relevant working experience in an Information Technology (IT) field.
• 5 years or more in Microsoft.NET C# (ASP.NET, MVC, WCF, Windows Forms, et cetera).
• 3 years or more in Design and Develop K2 Workflows, SmartForms, Views and Smart Objects.
• 3 years or more in Experience with K2 Migration and Deployment Wizard.
• 2 years or more in SharePoint Development (SharePoint 2013 or higher).
• 2 years or more in Microsoft SQL 2014 or higher.
• Service excellence imperative.
• Multi-level and diverse stakeholders.
• Complexity in coordinating across organisational levels.
• Networking with relevant stakeholders.
• Integration across all the business units.
• In-depth knowledge of systems programming and business processes.
• Ability to create and implement innovative solutions.
• Ability to work collaboratively and negotiate effectively for problem resolution.
• Highly motivated and dependable.
• Ability to work independently with minimal inputs/supervision.
• Ability to transfer skills.
• Effective working relationship with the IS team.
• Excellent analytical skills, business acumen, the ability to deal with ambiguity, meet demanding deadlines and manage projects.