Current Jobs at ANEW Hotels & Resorts

Minimum Requirements

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 5 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
• Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
• Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
• Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

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Minimum Requirements

• Matric
• Hospitality certificate or diploma is desirable
• At least 1 years experience plus reception experience within the hospitality industry
• Knowledge of Opera, Front office & F&B systems and procedures
• High level of customer service, disciplined, organized and attention to detail is essential
• Excellent communication skills
• High degree of self-motivation and ambition
• Must be able to work shifts, nights and weekends

Duties and Responsibilities

• Greet customers politely, project a hospitable, polite, friendly, warm and smiling attitude to all employees and customers.
• Introduce self to customers
• Ensures each conference facilitator receives a welcome pack and briefing on arrival
• Ensure that our service and product deliver the highest level of guest satisfaction.
• Monitor customer's needs and promptly handle requests
• Ensures post conference debrief with client and sign off account before departure on last day.
• Bid guest’s farewell and invite them back to the hotel on departure
• Handle customer complaints in a polite and professional manner, if unable to assist refer to manager immediately.
• Ensure the Year to Date departmental profit per the budget is achieved.
• Follow up on all daily banqueting and conference enquiries and ensure receipt of all pre-payments and deposits limiting business risk to non-payment.
• Adhere to company cash and all money handling procedures.
• Ensure all revenue per function sheet is raised correctly per day on Pluspoint and Apex. Ensure a banqueting control file is opened for all events and revenue is agreed to this on a daily basis.
• Ensure that open folios with balances due are paid by the customer / guest, on departure. In the case of the companies which have credit facilities, ensure that all amounts due are checked out to accounts receivable within 24-hours of the guest departing.
• Accountable for Banqueting cost control and the related results.
• Produce reports on the aspects of the Banqueting Department in terms of policy and directives issued by the General Manager and F&B Manager.

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Minimum Requirements

• +3 Years’ Experience in Banqueting/Reservations
• Matric / 1 Min Year University
• Great knowledge of Opera 
• Knowledge of MS Office, Outlook & Google Chrome
• Mature, Confident, Patient, Great Interpersonal Skills & Computer Skills
• Good Communicator, Innovative & Accountable

Duties and Responsibilities

• Prepare quotations for group bookings and conferences for all the properties from the sales team
• Assist properties that do not have Banqueting Co-ordinators with all required responsibilities
• Negotiate budgets with customers
• Draw up contracts for events and groups.
• Provide prompt and efficient service 

go to method of application »

Minimum Requirements

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 5 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
• Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
• Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
• Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

go to method of application »

Minimum Requirements

• +- 1 Year Reception Experience
• Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
• Great knowledge of MS Office
• Extensive Knowledge of Opera 
• Bilingual 
• Accountable, Innovative & Great Motivator
• Immaculate Communication Skills

Duties and Responsibilities

• Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
• Fully familiarized with all hotel and company policies
• Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
• Receives Guests in a manner which is polite, friendly, and efficient.
• Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
• Maintain exceptional level of grooming, body language and posture always.

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Minimum Requirements

• Matric, tertiary qualification would be added advantage
• +2 years experience as a Chef 
• Ability to work in a fast paced kitchen

Duties and Responsibilities

• Ensure stocks are neatly packed in order to get an accurate count.
• Assist in checking, daily stock par levels to be maintained for fridges, freezers, dry stores, consumables and operating equipment     
• Operating equipment to be checked and stored in a secure place
• Products used must always be of the highest possible standard and rotated and received according to official Hotel policy.               
• Stock requisitions to be checked against actual issue and any discrepancies to be reported to person who ordered/issued immediately.

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Minimum Requirements

• Matric (Grade 12)
• Pastel knowledge essential 
• Previous hotels experience an advantage, preferably in a similar position.
• Opera and F&B point of sale knowledge essential.
• Excellent communication skills, verbal & written.
• Fully literate and numerate (able to perform relative calculations, statistics and be able to interpret basic accounts and financial statements/reports/invoice.

Duties and Responsibilities

• Checking back-up documentation obtained from receiving against summary of purchases.
• Inputs invoices and Requests for Credit/Debit notes into Accounts Payable
• Prints payment requests/cheques/EFT summary and submits them to the Financial Manager and General Manager for signature/payment.
• Reconciles suppliers’ statements against invoices and Requests for Debit/Credit Notes
• Ensures that supplies are paid timeously and that settlement discounts are obtained wherever available.
• Ensures integrity of procurement platform.         
• Assists with audit requirements at year end.