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  • Posted: Jul 3, 2024
    Deadline: Not specified
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    Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
    Read more about this company

     

    Multi-Skilled Servicing Consultant - Pinelands

    Job Description

    To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.

    • Initiates processes via mixed media (Email /Web chat / In-Bound Calls)
    • Manages processed initiated including : Enquiries, Money Out , Change requests, Money in, New Business Servicing
    • Deals with first line queries
    • Deals with first line escalations

    Method of Application

    Interested and qualified? Go to Old Mutual South Africa on oldmutual.wd3.myworkdayjobs.com to apply

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