Master Data Officer at Shoprite Group of Companies

Job Objectives

Helix Remedy Incident Management

• Investigate incidents.
• Assign tasks to Buyers Assistants to resolve.
• Re-assign and close incidents when required.

New Store Opening

• Draw list of general assortments of model store.
• Complete required EDM forms.
• Pull range comparison report.
• Compare range of new store to that of model store.
• Assign the resolution of range discrepancies to the Buyers Assistants.

Master Data Maintenance Requests

• Submit authorised requests for data maintenance to EDM.
• Submit data maintenance requests to DC/Store Replenishers.

Master Data Exception Management

• Identify and investigate divisional master data exceptions based on existing Information Steward rules.
• Assign Buyers Assistant resolution of master data exceptions.
• Re-route master data exceptions where applicable.
• Partner with EDM on potential data clean-up initiatives.

Pricing Exception Management

• Identify and investigate GP Price and Error Report issues.
• Assign resolution of pricing issues to the Buyers Assistant.
• Identify pricing improvement opportunities and obtain Senior Buyer approval for re-alignment.
• Determine the pricing issues highlighted on the promotion SPAs that require investigation and resolution.

Promotional Checks and Balances

• Perform conflict checks and consult with the Senior Buyer regarding potential conflicts.
• Assign resolution of conflicts to Buyers Assistant.
• Perform variant inclusion checks.
• Pull SAP SPA to identify issues with master data and pricing.
• Assign resolution of master data and pricing issues to Buyers Assistant.
• Assist with leaflet verification against SAP SPA checks.
• Manage website pricing checks and promotional incidents.

Condition Contract Management

• Evaluate the accuracy of new contracts.
• Ensure Prompt Contract Dissemination.
• Refer issues related to contracts to the Senior Buyer.
• Assign resolution of issues to Buyers Assistant.
• Ensure that all relevant Bonus Buy and Sally Contracts for upcoming promotions have been captured.

Vendor Claim Resolution

• Liaise with Buying Accountant to identify any outstanding vendor claims.
• Assign resolution of valid claims to Buyers Assistant.
• Refer claim issues to Senior Buyer.

Ad Hoc

• As per individual Senior Buyer Requirements.

Qualifications

Essential: 

• Grade 12
• Diploma or higher in Data Management

Experience

Essential:

2-3 years experience with master data and GS1 standards.
3+ years experience working on SAP Retail.
Desirable:

• Knowledge of Shoprite Business processes
• Business, Process and root cause analysis