Market Development Supervisor at Smollan

DESCRIPTION

• We’re on the lookout for an experienced Market Development Supervisor in Kimberley. 

As a Market Development Supervisor /Sales Supervisor you will be responsible for:

• Call Cycle Compliance and KPI achievement
• POS installation, placement and replenishment at Trader outlets
• Daily Reporting on HHT and across KPIs, driving look of success
• Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Customer Service and Satisfaction
• Administration

REQUIREMENTS
What are we looking for?

To qualify for this role, you should:                   

• Matric/Grade 12
• Tertiary qualification – added advantage 
• 2 -3 years’ experience in Telecommunications sales and marketing
• People management
• Call-cycle management
• Conflict Management Skills
• Tech Savvy
• Valid Drivers licence
• Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher