Marc Fleet Maintenance Manager Level 3 Global Grade 13 at Barloworld Equipment

Key Output

•  Establish a fleet performance process and team with clearly defined outputs and KPI's.
•  Directly engage with support areas, Caterpillar and customers to develop and execute remedial plans.
•  Manage and lead teams, including long term planning and parts support as well managing the execution of the condition monitoring processes.
•  Monitor daily downtime schedules and MARC fleet performance KPI's.
•  Conduct the relevant level of investigation that may lead to a change in process and the performance of the supporting areas such as BRC, Parts, SEENG, Caterpillar, Technology, Field Services, Procurement, Finances etc.
•  Follow up and ensure actions are in place for PIP from Caterpillar and RCA investigations.
•  Effective management of safety, health, environment, and quality risks
•  Implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers.

Key Accountabilities

•  Accountable to optimize the financial & operational performance of the MARC site through:
  •  Effective management of people
  •  Building customer relations
  •  Ensure contractual requirements are met
  •  Effective resources management.
•  Accountable to fully understand and be familiar with the customers’ expectations, the MARC contractual commitments and expectations and the business plan (fiscal year and long term) requirements and targets.
•  Accountable to review on an ongoing basis, the MARC site performance and taking remedial steps where and when required.
•  Accountable to achieve the MARC site financial and fleet performance targets.
•  Accountable to implement the maintenance and repair processes on site.
•  Accountable to lead and oversee effective management of safety, health, environment and quality risks.
•  Leads solution development and innovative efforts and ideas as identified and developed in conjunction with the Customer Service Team (CST) and regional BWE operations in order to meet customer needs.
•  Prevent customer complaints and handle them in a timely and effective manner with the support from Site Managers.

Qualification, Experience and Competencies

•  Grade 12, Engineering degree / Diploma. FMP/LDP
•  Recommended: GCC Mines and Works or working towards obtaining GCC, Diploma in project management.
•  12-15 years of which 5 years are in the Management position.
•  Site or operations management.
•  Parts and Service systems knowledge.
•  Computer literate (MS Office) and functional understanding of SAP system.
•  Equipment Management. (MARC EMP)
•  Track record in leading / managing people in a team-based & participative environment (experience in managing a service operation advantageous)
•  Sound business and financial acumen
•  Exposure to business planning / budgeting processes
•  At least 5 years’ experience in mining or construction environment
•  Hands-on experience with CRM software and account management systems.
•  Understanding of the commercial aspects of the business
•  Understanding of the internal and external functions of the business
•  Influence and Negotiating
•  Practical Execution Management (Planning, Leading, Organising and Monitoring)
•  Problem Solving
•  Good communication and presenting skills including
•  Available to travel as needed.