Job Opportunities at Mr Price Group

Job Description

• The ED Specialist will be instrumental in building the core entrepreneurship offering from Mr Price Foundation and positioning it within the South African entrepreneurial ecosystem. This dynamic role offers a unique opportunity to drive both operational excellence and strategic programme design within the broader team. 

Responsibilities

Programme Development: 

• Design and develop innovative entrepreneurial programmes tailored to the needs and aspirations of South African youth, particularly in the township and rural areas.

Portfolio Management: 

• Cultivate and maintain a strong relationship with the entrepreneurs in the programme, assisting with their growth strategies and value add plans. 

Post Investment Support: 

• Establish ways to empower the entrepreneurs beyond the programme participation period by providing access to funding, markets, and other business development support opportunities.

Ecosystem Development: 

• Create and nurture an ecosystem of business development support and funding to enable aspiring youth entrepreneurs to thrive. This includes establishing meaningful partnerships with incubators, accelerators, co-working spaces, financial institutions, and other relevant stakeholders to provide comprehensive support to startups and MSMEs.

Stakeholder Engagement and Relationship Building: 

• Identify and establish partnerships with relevant stakeholders including government agencies, educational institutions, businesses, and NGOs to enhance the reach and impact of our entrepreneurial programmes. Represent the Foundation at relevant conferences, workshops, and events related to youth entrepreneurship development in South Africa, advocating for our programmes and their impact.

Pre-Investment Support and Community Engagement: 

• Lead the recruitment and engagement efforts to attract a diverse cohort of young entrepreneurs to participate in our programmes, ensuring inclusivity and representation from marginalized communities.

Technical Assistance and Capacity Building: 

• Oversee the delivery of high-quality business development support and capacity-building interventions to equip young entrepreneurs with the skills, knowledge, and resources they need to build and growth their businesses.

Mentorship and Coaching: 

• Coordinate mentorship and coaching support for programme entrepreneurs, matching them with experienced subject matter experts who can provide guidance and advice.

Monitoring and Evaluation: 

• Develop and implement monitoring and evaluation frameworks, in partnership with the Monitoring and Evaluation Specialist, to assess the impact and effectiveness of our entrepreneurial programmes, continuously iterating and improving based on feedback and data. Continuously research and stay informed on best practices in youth entrepreneurship, identifying new approaches and tools to integrate into our programmes.

Resource Mobilisation: 

• Work closely with the fundraising team to secure funding and resources for the expansion and sustainability of our youth entrepreneurship initiatives.

Communication and Reporting: 

• Prepare regular and ad-hoc programme performance and impact reports, presentations, and briefings for internal and external stakeholders, including Mr Price Foundation’s leadership, Board of Directors, donors, and other key partners. Communicate updates and insights in a clear, concise, and compelling profiles of entrepreneurs’ success.

Manage Programme Budget: 

• Develop and oversee the approved budget allocation for entrepreneurship development programmes

Qualifications

• Bachelor’s degree in Business, Entrepreneurship, Development Economics, or a related field.
• Minimum of 5 years of experience in programme management, preferably in the field of youth entrepreneurship or economic development.
• The ideal candidate will have a strong background in entrepreneurship, program implementation, and a deep understanding of the challenges and opportunities facing startups and micro, small and medium businesses (MSMEs), particularly in the South African context.
• Proven track record of designing and implementing successful entrepreneurial programmes, particularly in low-income communities.
• Strong understanding of the South African entrepreneurial ecosystem, including regulatory frameworks, funding mechanisms, and support services available to entrepreneurs.
• Excellent project management skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
• Creative thinker with a passion for innovation and a commitment to social impact.
• Proficiency in Microsoft Office Suite and project management tools.
   

go to method of application »

Job Description

• The Sales Support Manager (Contact Centre) will play a crucial role in driving business growth through effective sales forecasting, process improvement, and data analysis. 

Responsibilities

Sales Forecast:

• Implement incentives and manage incentive reconciliation
• Providing accurate sales forecasts and forecasting staffing needs                                                   
• Keeping up to date with advancements in the market 

Stakeholder management:

• Management of key stakeholder relationships across various business units and internal and external teams to drive contact center efficiency and customer satisfaction.

Operations and system management:

• Ensuring that project plans are commercially viable and monitoring implementation and maintenance to guarantee customer satisfaction and business profitability.
• Oversees and manages all systems and tools used in contact center operations to ensure optimal functionality and efficient use of resources.
• Develops and implements strategies for process improvement and performance optimization to ensure that the contact center operations remain agile, efficient, and customer-centric

Training:

• Manages and oversees the sales trainers and sales coaches, analyzing team performance to determine training needs and scheduling training sessions as required.
• Monitors and evaluates the effectiveness of training initiatives to ensure that they are addressing the identified skills gaps and driving improvements in sales team performance.

Reporting:

• Reviews and analyses contact center data to identify opportunities for optimization and process improvement, such as call volume trends, average handling time, and first contact resolution rates.

Data Analysing:

• Conducts regular data clean-up to maintain the accuracy and completeness of contact
• information.
• Analyses and interprets customer feedback, surveys, and customer satisfaction scores to identify areas for improvement and inform decisions on process changes or product enhancements.
• Analyses contact center data to identify trends and patterns, such as optimal times for call campaigns or opportunities for cross-selling and upselling. 
• Identifying the most effective data sources and maximizing conversion rates.

Qualifications

• Grade 12  
• A relevant undergraduate qualification (diploma or degree preferably in Business Management)  
• RE1 and RE5 qualification 
• 5-7 years of experience in contact center management  
• Experience in sales administration and training & analytics in Insurance, Credit and Telco products (advantageous)
• Advanced proficiency with computers and computer software, including experience with customer relationship management (CRM) systems and call center management software 
• Strong written communication skills, with experience in creating reports and presentations 
   

go to method of application »

Job Description

• Our Sourcing function aims to ensure we procure product at the best price and quality, in a responsible fashion, from a sustainable source and that the product reaches our Distribution Centre on time and in full.
• Reporting to the Senior Sourcing Specialist, this role includes souring on-trend product and world-class solutions, exploring new global opportunities, with a strategic focus on sustainability, reducing waste, improving value, and supplier performance - to increase our competitive advantage in the homeware market.

Responsibilities

A typical day would look like the this:

• Sourcing exciting new products that fit the buyers trend briefs.
• Briefing suppliers and negotiating on product tenders to source best value.
• Investigating new countries of supply, including opportunity in local manufacturing.
• Researching the latest homeware trends and competitor analysis.
• Researching preferred fibers, materials, production processes and packaging solutions.
• Identifying areas of opportunity within our business to improve sourcing solutions and sustainability.
• Motivating, influencing and coordinating implementation plans with merchants and suppliers.
• Onboarding new suppliers with critical path support.
• Driving social compliance and business sustainability initiatives.
• Rationalizing and monitoring existing supply base. 

Qualifications

• A relevant design or retail related qualification.
• Intermediate MS Office, specifically Excel.
• 2 years’ buying or sourcing experience - homeware an advantage.
• A passion for sustainability initiatives, preferred fibers, materials and packaging solutions.
• Knowledge of the homeware industry, competitors and product.
• Experience in supplier negotiation and understanding of costing models, commodities and currencies.
• International travel to factories or trade fairs - an advantage.
• Ability to coordinate, prioritize, manage critical paths and take ownership.
• Ability to pull reports, analyze data and make recommendations.
• Creative problem-solving skills and accountability.
• Excellent communication skills (verbal & written), with the ability to motivate ideas and influence.

go to method of application »

Job Description

• Power Fashion has a fantastic opportunity for a Production and Visual Brand Manager. 
• We are looking for a creative retail individual to increase sales, get buyer’s attention and to provide an excellent instore experience.
• Working with a dynamic team in a fast paced and exciting environment, you will be responsible for the below key duties.

Responsibilities

•  Responsible for developing and implementing the brand’s seasonal VM strategy.
•  Develop the visual merch guide and ensure communication to store level.
•  Communicate and implement merchandising principles & seasonal/monthly plans
•  Plan and oversee all visual communication for new store openings, relocations and revamps to ensure that it aligns to the brand seasonal VM Strategy and ensure visual merchandise standards are met.
•  Oversee the complete production process from design to print, finishing and delivery.
•  Lead the Graphic Designer and internal production assistants i.e., managing the workflow of both campaigns and internal comms, managing the quality of output and providing team development.
•  Conduct VM training.
•  Monitor local and international retail market trends and investigate industry best practice, in order to recommend new ideas to be implemented.
•  Manage the VM budget and create cost efficiencies.
•  Monthly reporting.

Qualifications

•  Diploma or visual merchandising qualification equivalent (Graphic design degree advantageous).
•  4+ years visual experience (2+ year of which must be in a management position).   
•  Experience in creative space planning in a retail environment.
•   Ability to work in a fast paced and highly pressurised environment.
•  Ability to work and think strategically.
•  High energy level and must have a passion for fashion.
•  Strong interpersonal skills, including effective presentation and listening skills.
•  Proficiency in Microsoft Office and Photoshop, InDesign, Adobe Suite.
•  Store planning and design knowledge.
•  Attention to detail.
•  Excellent written, verbal communication skills and strong numerical ability.
•  Ability to multitask.
•  Must be a team player.

go to method of application »

Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  
   

go to method of application »

Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                                    

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
   

go to method of application »

Job Description

• Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.          

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.              

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                        

Qualifications

• Grade 12
• 3 Years’ of  Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office 
• Communication skills.
• Retail trade.
• Brand, customer & product understanding. 
   

go to method of application »

Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                            

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.            

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding