Manager : Operational Risk at South African Post Office

Key Responsibilities

• Facilitate compilation and maintenance of operational risk management policies, procedures and
• methodologies in line with all statutory & regulatory requirements, best practice standards and business practices.
•  Perform operational risk identification and assessment in various business units across the bank. Identify control gaps and recommend on how to fill these.
•  Implement effective operational process and procedures with appropriate controls to ensure compliance with all relevant legislation.
•  Implement plan/s to prevent, eliminate and mitigate operational risks.
•  Guide and monitor accurately reporting on control effectiveness, status of the risks and progress of corrective action implementation
•  Develop strong and effective relationship with all relevant stakeholders by addressing issues/concerns in timely manner.
•  Monitor and report on operational risk management and compliance issues where indicators prompt attention/involvement.
•  Track and monitor Operational risk issues for business units.
•  Embed risk management and compliance awareness and training by establishing, facilitating, co-ordinating and guidance.
•  Report operational risk issues and decisions to senior management on regular basis.
•  Ensure that Business Continuity Management (BCM) plans, processes and procedures are up-to-date and implemented.
•  Track and report on the business remedial actions on open audit items.
•  Build trend and scenario analysis based in historical date and world best practice,
•  Capture and track loss data in terms of the 7 OR categories and international OLX methodologies.

Minimum Requirements

• Bachelor’s degree qualification E.g. Risk Management, Auditing, Project and Program Management
• Certification in Governance, Risk Management
• 5 years applicable experience

Knowledge and understanding of:

• Sound knowledge of risk management best practices and methodologies such as IRMSA standards, Banks act
• regulations and ISO standards
• Knowledge of legislation, regulations, internal policies and procedures Operations with specific reference to the
• Public Finance Management Act, Risk assessment methodologies with specific reference to risk identification,
• cause analysis, risk control and mitigation strategies as well as risk reporting
• Project and Programme Management principles
• Knowledge and understanding of the Payment industry regulations and SASSA payments will be beneficial.

Skills and Attributes:

• Ability to conduct Operational Risk Assessments (ORA’s)
• Project Management
• Problem solving
• Self-driven and able to pursue a vision and objectives with tenacity and without supervision
• Self-starter with initiative