Manager: Legal Delivery at The South African Revenue Service (SARS)

Job Purpose

• To provide support and input in the management of Legal Delivery in Large Business & International with respect to taxpayer compliance, maximising tax revenue collections as well as providing assistance or advice in litigation proceedings.

Education and Experience

Minimum Qualification & Experience Required

• B. Law (LLB), and an Admitted Attorney and 8-10 years' experience in a Tax Legal delivery environment of which 3-4 years ideally at junior management level.

Or

• Senior Certificate (NQF 4) AND 15 years Legal Tax delivery experience of which 3-4 years ideally at junior management level.

Minimum Functional Requirements

• Admitted Attorney is an added advantage.
• Tax advisory experience will be advantageous.

Job Outputs:

Process

• Oversee the efficient utilisation of private counsel
• Oversee the advice on alternative dispute resolution cases.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Prepare a monthly report on the team’s performance.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem solving and Analysis
• Developing Others
• Fairness and Transparency
• Accountability
• Conceptual Thinking
• Championing the mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Building Sustainability

Technical competencies

• IT Strategy and Planning
• Functional Policies and Procedures
• Managerial Budgeting
• Report writing
• Tax Knowledge
• Legal Advisory and Interpretation
• Legal Knowledge and Knowledge of ethics
• Legal Compliance
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen
• Court Processes and Procedures

Compliance Competency

• GOC Confidential