Manager: ICT Reporting (OCIO) - Johannesburg at Transnet

Position Purpose:

• To plan and direct the administration of the Office of the Chief Information Officer, monitor the workflow, and take corrective action where necessary. To provide support to the Executive Manager: IT Enterprise Management to ensure properly coordinated management of the Office, monitor and track effectiveness of the processes of running the Office with high level of confidentiality, respect and professionalism and identify improvements required to be made to the management of the Office based on observations for the good reputation of the organisation. To provide of support in maintenance of good relations with stakeholders for the Office of the Chief Information Officer.

Position outputs:

• Manage the administrative aspects of the Office of the Chief Information Officer (CIO) independently, under the guidance of the Executive Manager (EM) and monitor execution of the functions in the Office through the provision of strategic coordination and reporting.
• Coordinate Stakeholder Engagements activities for the Office, including engagement with stakeholders other than ICT vendors.
• Coordinate activities related to implementation and monitoring of strategic ICT initiatives and helping resolve issues.
• Compilation and finalisation of regular governance reports (such as those for the Board Risk Committee, Board Corporate Governance Committee, Audit Committee, Group Executive Committee, ICT Executive Committee meetings) on behalf of the ICT function for the whole of Transnet.
• Coordinate and compile responses to queries for recommendation to the EM and approval by the CIO.
• To manage the regular provision of both management and performance information and trend analysis to the business through the generation and dissemination of automated as well as ad-hoc reports so as to enable effective decision-making in terms of the achievement of the strategic objectives by the relevant stakeholders.
• Monitor, track and provide assistance in the administration of the Office i.e., preparation of files referred for the CIO’s signature, peruse the files, gather information for the file to be complete, make sure that letters and memos are in the correct format etc.
• Follow-up with the Operating divisions and Group ICT Manco Members on action items emanating from the meetings attended by the CIO and the EM i.e., Group Exco Meetings and its Sub-Committees and Board Meetings and its Sub-Committee Meetings as directed.
• Coordinate Group ICT Balanced Scorecard and OD CIO contracting sessions and performance management reviews.
• Analysing the need, developing, and executing the support systems and putting in place required systems for logistic services for the ICT team like, security, safety, housekeeping, preventive maintenance, office stationery and parking management for the staff members on the Floors occupied by Group ICT.
• Plan, organise, direct, and control the work activities of the team members to provide prompt and efficient services to internal customers, i.e., employees, Exco Members etc.
• Provide support to the EM when leading the project management initiatives of the Office of the CIO.
• Manage stakeholders in the CIO’s Office which is critical for the organisation to maintain good reputation through ensuring effective service flows.
• Provide the Office with technical support on how to schedule for key activities.
• Ensure the provision of Secretariat support for the ICT Executive Committee meeting and other related ICT meetings as and when required by the CIO and the EM.
• Prepare and assist the EM on key activities to be completed e.g., gathering information to respond to queries, questions, and preparation of governance reports.
• Report regularly on the administration of the Office including the turnaround times of the files and follow-up on the progress of the file and filing system in the office.
• Identify risks and mitigating actions and manage issues in the Office and elevate key risks to the EM as required for further action.
• Mentoring and coaching internal support managers.
• Provide strategic input and recommendations into continuous improvement issues handled in the Office.
• Follow-up on Group Exco and the Board submissions for the CIO’s approval within the agreed timelines from Group Secretariat as directed.
• Represent the Office of the CIO in Transnet committees as delegated.
• Communicate urgently and effectively so that the department obtains accurate information from the CIO’s Office for urgent execution of the functions.

Qualifications & Experience:

• B. Com/Computer Science degree and/or business administration related qualification is required.
• At least 5 years previous experience managing and implementing strategic programmes in a large organisation is required.

Competencies:

• Strategy and Sustainability
• Inspirational Leadership
• Business Performance and Delivery
• Relationship Management
• Corporate Governance and Compliance
• Personal Mastery