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  • Posted: Dec 5, 2022
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Manager, Capability and Adoption

    JOB DESCRIPTION

    To drive the adoption and utilisation of digital features, products and services for an allocated client journey in Business and commercial Client Africa Region in order to enhance client experience. 

    QUALIFICATIONS

    Qualifications

    • Business Commerce Degree
    • Information Studies Degree
    • Certificate in Design Thinking, Process Engineering, Business Analysis, Agile / SaFe, Data Science, Change Management

    Experience 

    • 5-7 years experience in analysing information and interpreting requirements to design and implement solutions to solve customer problems
    • Experience in Agile development principles, people engagement and change management
    • Previous experience within a financial services industry understanding the bank’s products and services in managing a customer portfolio

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Understanding People
    • Producing Outputs
    • Taking Action
    • Articulating Information
    • Challenging Ideas

    Technical Competencies

    • Process Analysis and Redesign
    • Change Management 
    • Stakeholder Management
    • Strategic Planning and Reporting
    • International Market Knowledge

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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