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  • Posted: Sep 13, 2024
    Deadline: Not specified
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    At Excellerate JHI, we offer comprehensive guidance and support to property owners and occupiers, covering every aspect of their property strategies. From development to buying, selling, leasing, valuing, and asset management, our dedicated professionals are there to provide expert advice every step of the way. With a collective experience of over 100 years...
    Read more about this company

     

    Centre Manager - North West

    Main purpose / objective of the position:

    • To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound.
    • Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

    Decision making authority:
    Subject to the mandate as received from Portfolio Management:

    • Total expense account of a building including all repairs and service contracts, Project Management expenses
    • Replacement/selling of equipment
    • Allowances

    Experience / Education:

    • 3-5 years experience in the property / centre management industry.
    • Minimum qualification grade 12.
    • A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

    Skills required:

    • Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver's license

    Knowledge required:

    • Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures,  in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

    Competencies required:

    • Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience

    Major drivers of work volume:

    • Vacancies
    • Geographical spread of Cluster
    • Grading and complexity of buildings in Cluster.
    • Lease renewal cycle 
    • Level of service required (tenant / building profile)
    • Profile of the centre (s)
    • Number of building owners

    go to method of application »

    Lease Controller

    About the role

    • As a Lease Controller, you will play a critical role in overseeing and managing control on all contracts. Take responsibility for data integrity (building and tenant). Handle audit queries. To oversee the financial processes and reporting to clients and establish and maintain effective support services for the property management functions.
    • Your expertise will support the effective delivery of financial reporting to clients and the seamless operation of property management services.

    What you will bring

    • Minimum Grade 12 with Accountancy as subject.
    • Minimum 3-5 years of relevant experience in lease reporting, data integrity management, and tenant administration within property management or a similar field.
    • Associate Accounting Technician qualification will be a recommendation.
    • Advanced skills in MS Office, including Excel for detailed financial analysis and Word for documentation. Experience with property management systems, example SAP and MDA.
    • Strong numerical ability to perform complex calculations accurately, including financial adjustments, commission calculations, and reconciliation tasks.
    • Familiarity with legal and financial aspects of leasing, including house rules, insurance policies, and contract management.
    • Strong administrative skills to support efficient office operations.
    • Excellent time management abilities to prioritize tasks effectively and meet deadlines.

    What you will be doing

    Lease Reporting

    • Prepare and manage lease reports, including OPCO, commission, and client leasing reports.
    • Follow up on outstanding documentation to ensure timely and accurate reporting.

    Data Integrity

    • Ensure accuracy and reasonableness of contract summaries and link contract information to space pockets.
    • Manage tenant balances for new clients and sold buildings, and maintain data integrity on Nicor.

    Tenant Adjustments

    • Implement corrections and changes as directed by the Property Manager and Accounts Receivable team.
    • Perform annual adjustments for parking and levies.

    Commissions

    • Calculate commissions for brokers.
    • Compile commission batch journals and reconcile with income.

    Bad Debts

    • Oversee the accuracy of bad debt write-offs and ensure proper control measures are in place.

    Municipal Recoveries

    • Capture and verify recoveries against tenants, manage annual rates and taxes adjustments, and communicate changes to tenants.

    Audit

    • Handle audit queries, implement audit requirements, and assist with tenant account adjustments.

    Tenant Administration

    • Create and manage tenant records, process tenant vacates, and handle debit orders.
    • Manage sundry debtors and oversee building space breakdowns.

    go to method of application »

    Marketing Manager

    About the role

    • We are seeking a creative and driven Marketing Manager to spearhead marketing initiatives for our Centre.
    • In this role, you will be responsible for developing and executing innovative campaigns and promotional events designed to elevate the Centre’s presence and drive its success. You will leverage current trends and customer insights to create impactful marketing strategies that align with our goals.

    What you will bring

    • A Bachelor’s degree in Marketing, Business Administration, or a relevant field.
    • Demonstrated success as a Marketing Manager, preferably in a retail environment or similar role.
    • Solid understanding of market research techniques, data analysis, and statistical methods to inform strategic decisions.
    • In-depth knowledge of strategic planning principles and marketing best practices to drive effective campaigns.
    • Proficiency in MS Office and marketing software, including CRM systems.
    • Familiarity with social and web analytics tools (e.g., Web Trends) to track and optimize performance.
    • Excellent verbal and written communication skills, with the ability to engage and influence various stakeholders.
    • Strong organizational and time-management skills to handle multiple projects efficiently and meet deadlines.
    • A creative mindset coupled with commercial awareness to craft compelling marketing strategies that resonate with our audience.

    What you will be doing

    • Conceive and develop efficient and intuitive marketing strategies.
    • Organize and oversee advertising/communication campaigns (social media, TV etc.), Exhibitions and promotional events.
    • Conduct market and analysis to evaluate trends, brand awareness and competition ventures.
    • Initiate and control surveys to assess customer requirements and dedication.
    • Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
    • Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
    • Monitor progress of campaigns using various metrics and submit reports of performance.
    • Collaborate with managers in preparing budgets and monitoring expenses.
    • Ensure that exhibition court space is sold to ensure steady income towards the Centre.
    • Control Marketing and exhibition budget and ensure that all expenditure is accounted for.
    • Ensure that all exhibition contracts are signed and exhibitor payments paid before exhibitor payments.
    • Tenant co-ordinations and liason.

    go to method of application »

    Operations Manager

    Main purpose/objective of the position:

    • Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations, and execution of building-relevant activities as predetermined by the Portfolio Manager

    Decision-making authority:

    • Decisions are based on knowledge of theory and systems. Required to choose from a limited array of systems. Required to choose from a limited array of routines or rules at his / her disposal. Works within specific prescribed policies and guidelines.

    Experience / Education:

    • A minimum of 3-5 years experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical, or Construction background and technical skills would be a recommendation.

    Skills required:

    • Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel, and Outlook), Windows NT, SAP, MyMCS.

    Knowledge required:

    • In-depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge, knowledge of Company policies and procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control.

    Competencies required:

    • Customer & Quality focus, Methodical, Teamwork and Cooperation, Problem solving & Decision making, Financial & Business Acumen, Communication (on a higher level); Tolerance for Stress, Assertive, Drive and Productivity

    Major drivers of work volume:

    • Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Rental Levels; Management complexity & intensity.

    go to method of application »

    Senior Portfolio Manager - Johannesburg

    About the role

    • As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

    What you will bring

    • Minimum Grade 12. A business or property-related tertiary qualification is preferred.
    • Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
    • At least 5 – 7 years of experience in commercial property or centre management.
    • Valid Driver’s license
    • Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
    • Expertise in budgeting, financial management, and expense control.
    • Awareness of property market trends and the ability to adapt strategies accordingly.
    • In-depth knowledge of property / centre management
    • Working knowledge and understanding of technical aspects related to property maintenance and repairs.
    • Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
    • In-depth knowledge of lease agreements and common law principles applicable to leasing.
    • Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
    • Proven ability to manage and lead a team.

    What you will be doing

    • Team Leadership (10%): Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
    • Marketing of Space & Renewals (40%): Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
    • Property Management (30%): Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
    • Budgeting & Expense Control (10%): Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
    • Liaison (10%): Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 

    go to method of application »

    Portfolio Manager - Bellville

    About the role

    • As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

    What you will bring

    • Minimum Grade 12. A business or property-related tertiary qualification is preferred.
    • Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
    • At least 5 – 7 years of experience in commercial property or centre management.
    • Valid Driver’s license
    • Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
    • Expertise in budgeting, financial management, and expense control.
    • Awareness of property market trends and the ability to adapt strategies accordingly.
    • In-depth knowledge of property / centre management
    • Working knowledge and understanding of technical aspects related to property maintenance and repairs.
    • Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
    • In-depth knowledge of lease agreements and common law principles applicable to leasing.
    • Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
    • Proven ability to manage and lead a team.

    What you will be doing

    • Team Leadership (10%): Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
    • Marketing of Space & Renewals (40%): Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
    • Property Management (30%): Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
    • Budgeting & Expense Control (10%): Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
    • Liaison (10%): Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 

    go to method of application »

    Broker

    About the role

    • As a commercial & industrial property leasing and sales Broker, you will play a crucial role in canvassing potential tenants, building and nurturing relationships, and ensuring the optimal leasing of our vacant properties.
    • Your primary responsibilities will include initiating contact with prospective tenants, negotiating lease terms, and closing deals to secure favorable terms for JHI.

    What you will bring

    • Minimum of 3 years of relevant experience, preferably as a property broker.
    • Proven expertise in market trends, deal-making complexities, and negotiations.
    • Strong knowledge of space marketing trends and marketing principles.
    • Effective prospecting and canvassing techniques.
    • Understanding of financial principles such as interest accounting and time value of money.
    • Valid driver’s license.
    • Demonstrated ability to close deals successfully.
    • In-depth understanding of property market trends and lease terms.
    • Insight into client requirements and relevant statutory and legal aspects.
    • Awareness of leasing practices, business trends, and property location specifics.
    • For industrial properties: knowledge of regional transportation, utilities, and labor supply.
    • Strong verbal and written communication skills.
    • Proficiency in negotiation, financial and business acumen, impact and influence, and assertiveness.
    • Teamwork and Cooperation: Ability to work effectively within a team and collaborate with others.

    What you will be doing

    • Proactively identify and reach out to potential tenants to market JHI’s available commercial and industrial spaces.
    • Develop and maintain strong relationships with prospective and existing tenants to ensure high occupancy rates.
    • Conduct market research to understand tenant needs and market trends.
    • Negotiate lease agreements and terms to achieve the best possible outcomes for JHI.
    • Manage the leasing process from initial contact through to deal closure, ensuring a smooth and efficient experience for all parties involved.
    • Collaborate with the internal team to strategize and implement effective marketing and leasing strategies.

    go to method of application »

    Centre Manager - Kriel

    Main purpose / objective of the position:

    • To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound.
    • Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

    Decision making authority:
    Subject to the mandate as received from Portfolio Management:

    • Total expense account of a building including all repairs and service contracts, Project Management expenses
    • Replacement/selling of equipment
    • Allowances

    Experience / Education:

    • 3-5 years experience in the property / centre management industry.
    • Minimum qualification grade 12.
    • A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

    Skills required:

    • Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver's license

    Knowledge required:

    • Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures,  in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

    Competencies required:

    • Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience

    Major drivers of work volume:

    • Vacancies
    • Geographical spread of Cluster
    • Grading and complexity of buildings in Cluster.
    • Lease renewal cycle 
    • Level of service required (tenant / building profile)
    • Profile of the centre (s)
    • Number of building owners

    Method of Application

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