Learning & Development Practitioner at Momentum Metropolitan Holdings Limited

Role Purpose    

• Partner with various stakeholders to develop tactical plans and implement the learning objectives that enable business performance.

Requirements    

• Bachelors Degree in Human Resources or Learning Development or related field.
• OD-ETDP (Occupationally Directed Education Training Development Practice) certification.
• Skills Development Facilitator certification.
• 3-5 Years learning & development experience.
• Exposure to the investments industry (preferred).
• Exposure to the Mpowerred system (advantageous)
• Knowledge of adult learning principles, traning and development
• Knowledge of digital training solutions, product and systems training
• Knowledge of managing bursary and other learning programs
• Knowledge of BBBEE Audit processes

Duties & Responsibilities    
INTERNAL PROCESS

• Engage and partner closely with various stakeholders to assess learning needs, develop recommendations and implement learning interventions to improve the performance of individuals, teams and the business results.
• Create, collate and analyse key learning metrics to deliver insights to the learning team and key business stakeholders to inform the learning agenda.
• Evaluate and analyse data to drive continuous improvement, measure learning effectiveness, identify emerging risks and take appropriate action.
• Partner with Human Capital teams to drive integration of learning and human capital initiatives. 
• Measure impact of learning interventions aligned to desired business and performance impact.
• Stay up to date on emerging trends within the Learning and Development space to ensure that appropriate learning approaches and interventions are deployed.
• Effectively lead, direct, coach and mentor others on how to design and deliver effective learning solutions that maximise performance.
• Effectively manage interactions with stakeholders including setting expectations, holding meetings, balancing priorities and on-going project updates.
• Translate strategy into appropriate learning plans to address identified learning and business needs.
• Plan the execution and delivery of learning interventions whilst ensuring the availability of resources, business priorities, timelines, business readiness and regulatory requirements.
• Utilize performance consulting to clearly define desired business outcomes and advise when training is the right solution.
• Plan, schedule and manage operational activities of learning team to ensure the effective delivery of learning events aligned to the learning plan.
• Provide guidance, support and coaching to employees to address development and performance needs in consultation with the HC business partners.
• Address escalated queries and act as moderator of assessments and learning events. 
• Ensure the execution of learning events is aligned to learning plans, objectives and standards to drive a consistent learning experience.
• Explore and implement digital development solutions and platforms through which growth can be facilitated.
• Ensure the the successful development and submission of the Workplace skills plan and Annual training report in consultation with key stakeholders and human capital business partners.
• Assist and guide steakholders with WSP and ATR

CLIENT

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on expectations of clients and internal and external stakeholders. (where relevant in consultation with the HC business partner)
• Contribute to creating a learning culture.
• Continuously monitor turnaround times and quality standards of learning interventions and resolve issues speedily to enhance client service delivery.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that steakholders receive appropriate advice and service.
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes in partnership with HCBPs.

PEOPLE

• Together with the bigger HC team, create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Identify learning opportunities that will improve our skills score on the BBEEE scorecard.
• Help drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Through L&D initiatives and in partnership with HCBPs drive opportunities to improve performance.
• Encourage innovation, change agility and collaboration within the team.

FINANCE

• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.

Competencies    

• Examining information
• Generating idead
• Team working
• Developing expertise
• Developing strategies
• Taking action
• Providing insights
• Articulating information
• Relationship building and management
• Communication skills
• Presentation skills
• Needs Analysis
• Facilitation
• Planning and organising 
• Stakeholder management