Learning Administrator at Metropolitan

Role Purpose

• Provide logistical and administrative support to ensure delivery of learning interventions aligned with business priorities.
• Ensure the smooth running of the business by providing effective administrative assistance to the line manager.

Responsibilities and work outputs

• Coordinate all the components of learning events within budget and specifications
• Act as key contact to learners throughout the learning event by providing an exceptional learning experience
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related learning events (when applicable)
• Escalate faults and other housekeeping issues of learning venues with the relevant service provider and ensure queries are resolved within the given time frames
• Order and control learning supplies and equipment in line with budget parameters
• Compiling provincial and national learning reports
• Plan and schedule learning activities to effectively deliver on the learning schedule in an efficient and cost-effective manner
• Collate, compile, and distribute learning documents and reports to the required standards within defined timeframes
• Develop and maintain various databases and records
• Reconcile and report on relevant information to enable trend reporting and insights,
• Coordinate the process of onboarding new vendors in partnership with the procurement team and in line with relevant policies
• Provide ongoing support to the learning team to ensure success delivery of the learning event
• Analyze mandate reports and provide feedback to the Learning Business Partner, together with possible solutions to mitigate the risk.
• Collaborate with HC team and business stakeholders to determine business learning requirements and gap to enhance learning delivery.
• Collaborate with the Learning & Development team and relevant subject matter experts to gain an understanding of the learning material which may be technical, tactical, system soft skills, management, and leadership.

Qualifications and Requirements

• National Senior Certificate (Matric )
• Human Resources Degree/Diploma ( essential )
• 2-3 years relevant work experience in HR environment
• Eye for Detail with good planning and time management skills
• Numerical reasoning ability and analytical Skills (including numeracy)
• Fluent Verbal and Written Communication and Comprehension in English
• PC Literacy