Key Account Manager at Vodafone Global Enterprise

Role Purpose

• Assume responsibility for high growth potential accounts in the Conglomerate sub-industry.
• Ensure profitable margin levels and successful direct key relationships of the vertical within the Sales cluster.
• Drive the penetration and development of strategic accounts inclusive of upsell strategies of the widest possible range of solutions and products. Implement appropriate churn strategies to ensure that strategic accounts remain Vodacom Business Customers.

Your Responsibilities Will Include

• Execute strategic agenda by identifying, leading and closing strategic account opportunities
• Deliver insights-led capability to build trusted advisor status and push ‘Fixed’ products onto largely mobile accounts
• Be aware of competitor strategy, opportunity management and build competitive business models to maximise strategic account potential
• Interact with products specialists to enhance opportunity development and engage them in pursuits and for specialist pricing
• Achieve and exceed financial targets with specific reference to Total Contract Value & gross margin for the allocated products and solution set, market share, net margin contribution and Net Promoter Score
• Responsible for attacking significant white space on strategic accounts that are currently under-penetrated
• Act as a ‘hunter’ to build networks and relentlessly chase large opportunities within the strategic accounts base

The Ideal Candidate For This Role Will Have

• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 8yrs experience in account management OR
• Matric with a minimum 10 years’ experience in Account Management.

Core Competencies, Knowledge And Experience

• Understand the Value Chain Analysis with regards to various customer businesses.
• Understand technical concepts and be able to communicate it as viable appealing market offerings
• Understand the business landscape with specific reference to the target market
• Experience: Account Management /Business Development / global accounts/enterprise solution selling within multi-national companies