Key Account Manager - Retail at Clear Leaf

Job Description

• Reach a monthly sales target that is set out by the company
• Maintain and improve the allocated business relationships to grow the sales revenue for these accounts
• Resolving key client issues and complaints
• Source new customers for the business by means of meetings, visits, cold calling, referrals, etc.
• Manage new accounts ensuring consistent sales growth according to set targets
• Develop a trusted advisor relationship with customers
• Build full knowledge of all products sold so they can be sold effectively based on features and benefits
• Monthly forecast of orders and track key account metrics, example stock levels, sales figures achieved
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments
• Arrange monthly promotions of company products with customers. This includes all tasks required to ensure that the promotion is a success
• Product Research and presentation preparation
• Listing new products with customers
• Maintain high customer satisfaction ratings
• Complete contact reports for all meetings held

Qualifications

• 1-2 years previous work experience in key account management, or relevant sales experience in a retail environment with exposure to LARGE chains stores
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff
• Self-motivated and self-directed
• Able to work under pressure to reach monthly targets
• Able to do forecasting
• Able to do Product Management and Development
• Excellent interpersonal relationship skills
• Strong negotiation skills, with ability to follow-through on commitments and orders from customers
• Eager to expand company with new sales and customers
• Basic computer skills, and experience with the Microsoft Office Suite, with emphasis on superior Excel and PowerPoint skills
• Able to analyse data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Ability to multitask and manage more than one customer account
• Proven results of delivering customer solutions and the meeting of sales goals