Debtors Clerk - Midrand at Smith Garb

Job Responsibilities:

• Keep tracking outstanding debts
• Plan course of action to recover owed money
• Locate and contact debtors
• Negotiate payoff deadlines and payment plans
• Handle customers' questions or complaints
• Identify gaps in the system and recommend solutions
• Build trust with debtors
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
• Updating of customer accounts
• Uploading remittances
• Sending out statements to customers
• Managing queries
• Capturing of remittances
• Weekly/Monthly Cashflow projections of debtors
• Following up on overdue debtors
• Ensuring receipts are captured daily and accurately
• Debtors reconciliations 
• Monthly meetings with customers

Education and Experience:

• High school certificate or equivalent required
• Valid drivers’ license
• At least two years of work experience as a debtors clerk
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Good knowledge of MS Office and databases