Key Account Associate - Guateng at Aspen Pharma Group

OBJECTIVE:

• Will be responsible for managing Key Account Operations and Trade marketing via driving and implementing Key Account Operational & Trade Marketing Plans aligned to the Strategic and Tactical Business Portfolio Plans. The successful incumbent will report to the Key Account Manager and have customers across Traditional Trade, that include Cash & Carry’s and Wholesalers that include much growth potential. Drive achievement of sales budget for Consumer division, managing net revenue, operating income and trade expenditure. You will be required to collaborate and work cross-functionally and inter-departmental largely with Operations, Trade and Brand Marketing. Ensure the adherence to Aspen policies, systems and procedures

KEY RESPONSIBILITIES

• Ensure all financial and non-financial objectives are achieved for Key Account – Traditional Trade as set by the Consumer Head in collaboration with the KAM Lead
• Plan, implement, execute and monitors sales activities to drive performance on a national and regional territories
• Be accountable and drive goals and objectives that are channel specific working closely with Operations and Marketing (Trade & Brand)
• Work closely National Operations Manager and Trade Marketer to ensure merchandising plan implementation and efficiencies
• Identify and develop new business opportunities in both sales channel and product portfolio
• Ensuring all strategic negotiations become operationally visible in Traditional Trade segment through daily interaction and communication with sales, marketing teams and management
• Provide support to KAM in assisting on budgets according to operational requirements and robust expenditure management
• Monthly achievement & reporting on budgets
• Methods for improving customer services are proposed, developed and continuously updated
• Ensure Aspen remains partner of choice in key product categories
• Implement improvement in services and products via execution of channel-specific tactics in Traditional Trade segment. Target lower LSM in channels and ensure promotion in channel is aligned
• Ensuring adherence to legislations, the Self-Care Association marketing Code and Aspen’s values, policies and procedures

Requirements
SKILLS AND ATTRIBUTES

• Planning skills
• Time management
• Problem solving
• Budgeting
• Forecasting
• Analysing trends
• Service orientation
• Decision making skills
• Interpersonal skills
• Strong Customer Relationship Management
• Communication skills
• Self-Motivated
• Negotiation skills
• Leadership skills

Attributes

• Initiative
• Accuracy
• Confidentiality
• Customer focused
• Interpersonal sensitivity
• Logical thinking
• Information seeking
• Enquiring mind
• Self-development orientation
• Cultural sensitivity
• Vision
• Integrity
• Planning and organizing
• Analytical
• Decision making
• Commercial astuteness
• Ability to handle pressure
• Negotiation skills
• Entrepreneurial spirit
• Persuasive
• Ability to delegate
• Flexible and strategic thinker

KNOWLEDGE:

• Knowledge of FMCG landscape across various key account channels in Traditional Trade
• Knowledge of processes
• Policy and procedure
• Customer data analytics
• Finance knowledge
• System knowledge
• Product knowledge
• Industry knowledge
• Future trend analysis
• Strategic marketing
• Pharmaceutical Laws i.e. Pricing / Marketing

EDUCATION & EXPERIENCE

Matric Certificate

• A degree/ diploma / courses in relevant commercial/ healthcare environment
• Min 3-5 years FMCG Sales environment essential
• Experience in promotional tactics on store level
• Strategic Market understanding and knowledge would be advantageous
• Substantial expertise and proven Customer Relationship Management
• MS Excel proficiency on advanced level