Jupidex: Parts Telesales Specialist at Plennegy Group

Description

• Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office still remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands. 
• Jupidex is currently looking for a Parts Telesales Specialist responsible for facilitating customer needs and requests in a way that is informative, productive, and efficient.

RESPONSIBILITIES:
Administration

• Perform all administration functions at the branch
• Order and maintain all basic domestic as well as operational necessities for the branch
• Order and maintain all packing material for the branch within budget
• Ensure that all filing is done correctly and timeously
• Ensure that daily orders received is invoiced and ready for collection.
• Monitor the budget daily and set goals to achieve it.

Marketing

• Ensure that pre-season on Fast Movers for Spare Parts is initiated and communicated with the Marketing department.
• Keep within the marketing budget through discussion with the marketing department for all prospective campaigns.

Customer Service

• Contact customers and dealers daily for needs analysis.
• Follow up on quotations timeously
• Check bank deposits on quotations supplied
• Supply a daily contact activity report to management.

Housekeeping

• Ensure that stock received are captured and packed on the shelves as per procedure.
• Conduct weekly rotational stock takes on spare parts.
• Report on the stock take with the Operating Manager
• Ensure that all areas at the branch is always neat and clean.

REQUIREMENTS:

Qualifications: 

• Min: Grade 12.

Experience:

• Above-average knowledge of all machines and equipment.

KEY COMPETENCIES

• Excellent planning skills.
•  Time Management skills.
•  Excellent Microsoft skills.
•  Trustworthy and reliable.
•  Able to operate under pressure.
•  Excellent communication skills.