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Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
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JOB PURPOSE
Develop, create, and modify general computer applications software or specialized utility programs with guidance. Under supervision, analyse user needs and develop software solutions. Assist with design software or customize software for client use with the aim of optimizing operational efficiency. Observe the analysis and design within an application area, working with guidance or coordinating development as part of a team.
RESPONSIBILITIES
Application Software Development
Develop existing applications and contribute to development of new applications by analysing and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.
Improvement / Innovation
Identify shortcomings in existing processes, systems and procedures, and use established change management programs to address them.
Applications Software Maintenance
Monitor and identify software defects and suggest corrections for approval by more senior colleagues to maintain fully functioning applications software.
Testing IT Performance
With guidance, perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
Information Security
Support implementation of required security measures such as firewalls or message encryption, monitoring performance to notify security experts of any problems.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Operational Compliance
Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Application Software Roadmap
Assist and support the facilitation of application software development and execute the development work as prioritized by more senior colleagues which is in line with business requirements.
Customer Service
Carry out a range of customer service activities, including handling customer cases and enquiries that are more complex or outside the norm.
Requirements
GENERAL EDUCATION
GENERAL EXPERIENCE
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