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Established in 2010, Betting Entertainment Technologies set its objective to provide quality products through excellence operations while maintaining a strong level of customer intimacy. Focusing on service delivery and meeting the needs of the dynamic gaming industry, Our Software engineers work as a team to develop dependable software systems with a high d...
We Want You:
We're seeking an exceptional IT Helpdesk Technician L2 to join our dynamic team at BET Software in Cape Town. If you're passionate about providing top-notch Level 2 technical support to our internal users within the Hollywood Group, then this opportunity was tailor-made for you. With a focus on excellence, you'll be the go-to expert for all things IT, ensuring seamless support through our ITSM ticketing system. From remote desktop assistance to handling a wide range of Window applications, including VoIP, Surveillance, and tackling network faults, as well as network issues, and user administration, your skills will be at the heart of our IT Helpdesk Department. If you're up for an exhilarating challenge and ready to make a difference – this role is calling your name. Will you answer it?
You Bring:
What You’ll Do:
Technical support
Administration
Customer Centricity
Team Work
Key skills/attributes/position specific competencies:
The following indicates what would typically be expected for this role at a competent level:
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