Internship - Correspondence (CAF) at Road Accident Fund

Purpose of the Internship: 

The Road Accident Fund is committed to youth skills development, through providing graduates with an opportunity to gain workbased experience. Applications are invited for the Onboarding Internship from unemployed graduates between the age of 18 and 23.The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

NB! PLEASE APPLY IN THE REGION THAT YOU ARE BASED IN

Work based exposure may include the following;

• Receiving files back into the CAF system
• Sorting returned files (track and trace, barcodes not found and un-barcoded files)
• Locating files back into the CAF repository
• Track and trace files (changing status of files)
• Downloading scanners
•  Drawing status received reports
• Correcting errors
• Printing picking slips
• Draw files from the CAF repository
• Match the drawn files on the Retrieval screen to the Metrofiler system
• Print delivery notes
• Attending to files on the “Not found” screen / report
• Front desk – Customer services
• Scanning of files to Users’ proxies
• Placing files in the allocated space for the different departments
• Filing the signed delivery notes
• Downloading the PL scanners
• Attending to Stationary requests
• Keeping the different departments boxes in CAF updated – due to staff movement
• Conducting quarterly audits (In CAFS and in various departments)
• Process finalized files for offsite
• Sending CSV’s to offsite service provider for data scan dumps
• Receiving and attending to offsite requests from the branch via the CPT_CAF_Helpdesk
• Prioritizing urgent request files from the service provider
• Sending files to the CAF filing team for locating

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• Diploma in Business Administration or relaated field
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed