Internal Broker Consultant at Hollard Insurance

Job Advert Summary    

• Hello… an exciting new opportunity has just come available in our Hollard Insure, Marine Department (Broker Distribution). We are looking to recruit an Internal Broker Consultant based in CPT

Role Objectives:

• Support to Business Development Manager in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the area
• Assist the Business Development Manager to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business.
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibities:

• Sales and Marketing: Assist the Business Development Manager to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.
• Account Management: Support the Business Development Manager to meet goals for volume and value of quality new business quoted and written within company guidelines by managing all accredited brokers, process all quotes assigned, processing all renewals for preparation to negotiate with brokers, processing and following up all declarations and adjustments, requesting and follow up of survey risk recommendations, working with the credit control teams to manage the debtors book and Unallocated cash, Issue new business and renewal documentation, Updating registers within the environment, processing fee payments in line with SOP, Invoicing, issuing Insurance Certificates and SASRIA Coupons.
• Risk Management: Following loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance.
• Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable.
• Relationship Management: Interact frequently with brokers and/or agents.

Required Knowledge and Experience    

• At least 3 years’ Marine insurance experience
• Good communication skills (including writing and presentation skills)
• Negotiation skills (internal & external)
• Relationship management skills (have the right approach with the right people)
• Analysis and interpretation of data pertaining to assigned books, reports and market conditions

Educational Requirements    

• Matric
• NQF 4 Insurance qualification or equivalent advantageous
• RE advantageous