Intern: GPS Success Coaches (40 hours per week) (Contract appointment: 1 year) (7 positions): Advising Access and Success Division (Job ID 5781) at University of the Free State

Duties and responsibilities:

• Answer inbound and outbound calls/messages and emails as received via the GPS@UFS communication channels to offer relevant support for students (i.e. Graduation Positioning Support contact centre).
• Support the overall MSDF: Track Your Success project team in the execution of student support initiatives (i.e. student tracking and communication).
• Compile/capture advice and or other student related interaction data on the relevant databases within the MSDF: Track Your Success project (i.e., evaluations/attendance registers, case management system).
• Distribute, and collect/capture data related documentation related to student tracking and support initiatives (qualitative and quantitative research/data capturing and analyses).
• Contribute to the research, and conceptualisation/refinement of student support services and resources.
• Develop, deliver/present individual advising and tutoring support.
• Participate in ongoing training and development initiatives as is identified and aligned with the overall MSDF/success coaching deliverables.

Inherent Job Requirements:

• Bachelor’s degree or a B-Tech degree on NQF Level 7.

Recommendations:

• Honours degree on NQF Level 8.
• A minimum of one (1) year relevant experience as a tutor, student assistant, and teaching assistant etc
• Knowledge of teaching and learning and student support.
•  Good computer skills in Excel.
• Good communication skills (verbal).

The following criteria apply to the selection of candidates:

• Have not participated in any learnership / internship programme.
• Willing to sign a learnership / internship agreement with the UFS.
• Has no formal work experience.
• Not studying full time.
• Must be a South African Citizen or permanent resident.
• Candidate must be available for a period of one (1) year.