I T Tech Support at Datafin Recruitment

ENVIRONMENT:

A strong technical and ambitious individual is sought to fill the role for an IT Tech Support for a dynamic Property Management company based in the CBD. Your tasks will include configuration and maintenance of Windows PCs & Macs across network, manage Network Shared drives, VoIP system management and system backup oversight. Applicants will need experience handling staff support tickets and compiling & delivering management oversight reports. Any experience with MS 365 configuration and user account management and RMM tools will prove beneficial.

DUTIES:

• Configuration and maintenance of Windows PCs & Macs across network.
• Manage Network Shared drives.
• Email system management (accounts, mailing lists, etc.).
• Printer infrastructure management.
• Central user account and authentication management.
• Network infrastructure management (cable & Wi-Fi).
• VoIP system management.
• System backup oversight.
• Interaction with external service providers for technical support.

REQUIREMENTS:

• Self-manage a varied task list.
• Deal with staff support tickets.
• Compile and deliver management oversight reports.

Advantageous

• MS 365 configuration and user account management. 
• RMM tools.