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MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
Mission:
This role exists to ensure that there is fulfilment and assurance functions through vendors and 3rd parties within EBU to ensure effective delivery of ICT requirements in accordance to EBU strategy and client requirements.
The role will create an ecosystem between EBU and procurement, will ensure governance of OEM (Original Equipment Manufactures) and Vendor relationships and enhance the brand in the SA market. The role exists to ensure that EBU has commercially viable and client centric focus through OEMs and Vendor Management further enabling client retention, delivery on profit and loss in line with defined targets and satisfaction in service delivery. Key parameter of this role is to drive the top line of ICT and execute the growth requirements for 3-5 years.
Key Tasks:
Operational Governance:
Strategic Planning and definition:
Partnerships:
Revenue:
Vendor and SLA Management:
Information sharing and reporting:
Customer relations and satisfaction:
Quality management and improvement:
Financial Management:
Business Analysis:
Project Management:
Minimum Requirements -
Education:
Experience:
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