Head of Tsebo Workplace Design at Tsebo Solution

Duties & Responsibilities

Business Development/ Commercial management

• Develop and grow the sales pipeline and regularly track and report conversion against required parameters.
• Maximise divisional upsell and Group cross sell
• Promote TWD brand awareness by maintaining marketing material, developing case studies and publishing news-worthy opinion pieces via Group Marketing.
• Set, refresh and communicate pricing rates to wider team to constantly ensure competitiveness
• Ensure commercial risk assumptions are adequately provided for in all client pricing
• Screen and secure commercial and legal approval for all client pricing to ensure it meets divisional hurdle rates in terms of profitability and commercial risk parameters

Compliance

• Submit regular and ad-hoc governance reports, including for Operations and Executive committee Boards
• Ensure divisional sub-contractor and consultant compliance at all times to Company and Divisional Policy
• Ensure all Services delivered to clients are legally compliant at all times including but not limited to Occupational Health and Safety.
• Ensure the PMO central documentation repository is accurate and complete including processes and standard operating procedures “SOP’s”
• Ensure SOP’s are always aligned to current industry best practice and legislation

Financial Management

• Develop budgets and forecasts.
• Deliver cost centre EBIT target and review, analyse and report performance against budgets and projects.
• Monitor project costs and operating costs and review labour allocation to constantly optimise profitability.
• Monitor and pro-actively resolve debtors and creditors to ensure cash flow remains within set parameters.

Workplace Professional Consulting, Design, Project Management and Change Management Service Delivery

• Setup and ensure efficient and effective operation of a Project Management Office “PMO”.
• Ensure risks, be they legal, brand, financial or commercial, are effectively reported, escalated, mitigated and managed.
• Ensure availability of a suitably qualified and screened variable resource pool
• Ensure project plans, project cost cards and sales pipelines are always up to date
• Ensure Project scope is constantly monitored, and commercial interventions are actioned pro-actively to protect project profitability

Skills and Competencies

Skills and Knowledge

• Excellent current knowledge of Corporate segment Workplace trends, cost drivers, supply chains and risk factors
• Excellent grasp of financial concepts, from Income Statement to Balance Sheet, Debtors, Creditors and Cash Flow
• Commercial negotiating skills
• Sub-contractor agreement development and negotiation skills including SLA’s and Rate Cards
• Fully conversant in current design and build compliance regulations and legislation
• Ability to lead and manage complex matrix and remote teams across disciplines on deadline driven projects
• Advanced PowerPoint “sales pitch” development skills including graphics
• Excellent presentation skills
• Advanced report writing skills
• Proficient in current design and project management technologies and software
• Advanced client and stakeholder relationship management skills
• Prolific Networking skills
• High level of Emotional intelligence
• Ability to work in changing environment
• Ability to influence
• Resilience
• Leading and managing matrix and remote teams

Qualifications

• Interior Design Qualification
• Project Management Qualification - Prince2; Certified Associate in Project Management (CAPM)
• 10 years’ experience in the Corporate workplace space, design and build industries
• 5 years in a leadership commercial business development role
• 10 years’ experience managing project fit outs and supply chains from conception through to occupation
• Proficiency in people relate processes
• Ability to travel