Functions Manager -B&I - Germiston at Tsebo Solution

Duties & Responsibilities

• Oversee overall management, planning and control of the functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
• Manage all client events, quoting on function requirements and function bookings.
• Manage and report functions reservations.
• Sufficient monitoring of operations during service times.
• Assist in control of production costs.
• To liaise or ensure correspondence with clients both verbally and electronically
• Assist the Management team as required.
• Build and maintain customer and client relationships.
• Supervise & maintain quality and service at all times to the highest level.
• Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
• Debtors control and following up on payments.
• Ensure all Fedics policies and procedures are complied with.
• Assist in Special Projects.
• Taking stock of food items when requested to do so.
• Ensuring the smooth management of the banqueting
• Required to work overtime when requested.
• Ensure operations are in accordance to Fedics standard.

Skills and Competencies

• Computer proficiency.
• Strong communication skills verbally and written
• Entrepreneurial Skills.
• Organizing and Planning ability.
• Marketing and promotion skills.
• Interpersonal skills: Leadership & Relationship Building
• Good Communication (written & verbal).
• Customer service orientated.
• Financial acumen.
• Passionate, good attitude, driven, energetic & commitment to service excellence.

Qualifications

• Matric
• Relevant qualification
• Must be computer literate / My- market / MS Office 
• 2 - 3 years’ experience in a similar role
• Strong in functions and coordination