Fuels Site Manager (Potchefstroom) at Senwes

Responsible for Hinterland Express Shop management and operations:

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the Hinterland Fuels Team, ensuring excellent customer service.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Conduct regular safety and security meeting and document with employees attending signatures.
• Oversee stocking activities, ensuring that all shelves are neatly and adequately stocked, and that expired products are removed.
• Receive merchandise from vendors and suppliers to ensure that the right amount and type of items have been delivered.
• Take responsibility for the marketing of the business to local targeted customers.

Responsible for Hinterland Fuel Station management and operations:

• Create shift rosters for staff members, and ensure that they are implemented, and are being followed properly.
• Manage all site staff, to ensure that they are correctly performing their work activities.
• Create and maintain effective liaison with vendors and suppliers to ensure that fuel and store items are timely delivered.
• Ensure that fuels wetstock is managed and reconciled as per the prescribed SOP.
• Order fuel and receive deliveries as per the SOP.
• Coach and role-play with cashiers and fuel staff to ensure that customer interaction is of a high-standard consistently.
• Oversee the maintenance and proper housekeeping of all the related assets and equipment on site to minimise downtime and maximise return on asset.

Requirements:

• National Senior Certificate.
• Preference will be given to candidates with a business qualification.
• Code A drivers license.
• At least 2-3 years relevant experience.
• Preference will be given to fuel and convenience-retail experience.
• Knowledge about Occupational Health and Safety Act.