Freight Forwarder, Exports, Solutions at DSV

Minimum Requirements

• Grade 12
• Diploma in Freight Forwarding, Supply Chain or similar an advantage
• Intermediate computer literacy level in MS Word, Excel, PowerPoint and Outlook
• Knowledge & Experience in WMS SAP

Job Related Requirements

• 2 yrs + in warehouse environment working/acting in an administrative role
• 2 yrs + experience and knowledge of exporting parts into Africa by Airfreight, Sea freight and Road freight
• Generate freight quotes for exports of parts and create final invoice on SAP system.
• Understanding of exports inspection process: BV/ SGS
• Able to communicate (email/telephone) clearly to dealers and other customers
• Attention to detail with respect to investigations and problem solving
• Be able to work overtime and flexi time if required.
• Be prepared to undergo random polygraph tests
• Planning and organizing – strong ability to manage time & prioritize
• Excellent communication skills and ability to communicate at all levels
• Ability to work under pressure and without supervision

Added Advantages for this role

• Customs knowledge
• Exports into Africa certificate / course

Main purpose of the role

• This role will be responsible for planning, administrating, organizing, and reporting on all exports related activities

Duties And Responsibilities

• Control and Manage all Export Orders.
• Update and maintain Shipping Register daily, report on any deviations in performance.
• Printing and creating Commercial invoices and packing lists from SAP and excel
• Weigh and measure each shipment to ensure correct data is on the documents
• Status Reports to be kept updated and communicated to Clients, ensuring that customer requirements are
• achieved.
• Control, Manage and follow-up on all bookings made with the relevant forwarders.
• Quality checks all packed shipments
• Daily checking of Orders to ensure on time shipment of complete Orders.
• Accurate shipment of complete Orders within the Lead-Time.
• Accurate submission of Shipping documentation i.e., Commercial invoice, packing list, Clearing instructions if
• required
• Ensure shipments are being shipped accurately to avoid any unnecessary charges.
• On-Time Investigation of Queries and Claims.
• To adhere to all documented and verbal Procedures, Work Instructions and Disciplines.
• To assist all parties involved with any problems, queries etc. pertaining to the account.
• Liaising with forwarders, dealers, and client daily
• Attending to all queries from all parties concerned
• All adhoc and general duties that may arise
• Excellent inter-personal and people management skills;
• Excellent verbal and written communication skills;
• Ability to work under pressure with stringent deadlines;
• Attention to detail and accuracy;
• Exceed Customer Expectations;
• Drive for continuous improvement.
• Team Player.
• Ability to lead and motivate