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  • Posted: May 28, 2024
    Deadline: Not specified
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    We celebrate the power of PLAY with the ultimate range of toys on the continent & deliver an unforgettable shopping experience that brings imagination to life! Toys R Us and Babies R Us Southern Africa, commonly referred to as Africas Favourite Toy & Baby store currently boasts over 50 stores, three of which are located in Namibia, Zambia and Bots...
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    Floor Supervisor (Canal Walk)

    Key Performance Areas

    • Achieve daily sales targets
    • Enforcing and implementing AWESOME customer service to give customer a WOW experience.
    • Attend to unique and individual shopping needs of each customer and always put the Customer first.  
    • Adhere to all basic customer service standards;
    • Interact with Store Manager to evaluate sales strategy and results.
    • Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
    • Ensuring that customers receive prompt and relevant service on the sales floor and by telephone.
    • Ensure promotions are executed timeously.
    • Determining customers' requirements and advising on product range, price and warranties;
    • Demonstrating, explaining and advising on products to customers; Selling goods and most importantly add on sales and services;
    • Ensuring that goods are correctly priced and displayed.
    • Adherence to all merchandising/layouts and housekeeping standards and schedules;

    Job Description                                                                                                     

    • Reporting on fast and slow sellers to the Store Manager;
    • Participating in stock takes and stock counts;
    • Minimize stock loss;
    • Minimize expenses in area of responsibility;
    • Maximize sales in all areas;
    • Protect Company’s assets in area of responsibility

    Entry Requirements

    • Matric Certificate;
    • Must have own or reliable transport to be able to work shifts
    • Minimum of 1 year within a Retail Environment.

    General

    • To undertake any other relevant duties requested by Senior Management; 2. To undertake all mandatory and service training as required;
    • Maintaining the strict confidentiality of all information.
    • To undertake an appraisal and personal development review regularly.
    • To take responsibility and accountability for being up to date with current SOP’s.
    • Co-operating fully in the introduction of any new technology and new methods.

    Method of Application

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