FASSET learner at PricewaterhouseCoopers (PwC)

Job Description & Summary

• A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
• To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
• As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Be curious and try new things.

• Learn about how PwC works as a business and adds value to clients.
• Think broadly and ask questions about data, facts and other information.
• Support research, analysis and problem solving using a variety of tools and techniques.
• Produce high quality work which adheres to the relevant professional standards.
• Keep up-to-date with technical developments for area of specialism.
• Handle, manipulate and analyse data and information responsibly.
• Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

• We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. In a place where you are encouraged to lead with your heart and values. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

 
Your main purpose is to support the implementation of the Firmwide L&D team’s learning initiatives

 
Qualifications / Certifications required:

• HR Management diploma (without workplace experience) from a public TVET College.

Experience required:

• This is a workplace experience opportunity, therefore any workplace experience would be beneficial.

 
Responsibilities of role:

• Supporting all Firmwide L&D learning activities:
• Scheduling of learning events (in-person, virtual and blended)
• Communicate with curriculum manager and business area representatives
• Resource reservations
• Catering
• Arrangements with canteen
• Prepare and hand vouchers to the facilitator on the day of training.
• L&D logistics (e.g. nametags, materials, attendance registers, lunch vouchers)
• Monitor attendance.  Ensure that facilitators consolidated and confirmed attendance of each session
• Liaison with facilitators 
• Target Audience analysis
• Ensure that facilitators consolidated and confirmed attendance of each session
• Monitoring of bookings and feedback

Report on:

• Evaluations completed 
• Facilitator feedback
• Evaluation of content
• Reconciliation of catering costs (per event) against receipts from supplier
• Attend meetings with business
   

Skill sets required:

• English language skills (written and verbal)
• Communication skills
• Team player and ability to collaborate
• Ability to multitask
• Time management
• Attention to detail - critical skill
• Prioritizing skills
• Mature individual 
• Self-motivated and driven individual
   

Role related attributes:

• Understanding of HR and L&D