e-Commerce Manager - Brackenfell at Pepkor Speciality

Job Description    
Pepkor Speciality is excited to announce that we are seeking to employ an e-Commerce Manager who will be responsible for effectively managing our e-Commerce department, which includes our Web Development team and E-commerce Distribution teams.
The successful candidate will be responsible for developing and driving the execution of the eCommerce strategy, to ensure the sustainable business growth of the E-commerce department together with internal and external stakeholders and suppliers. Direct and manage the operational activities which includes the distribution centres, customer contact centre and web development and integrated systems.

Qualifications    

• Tertiary qualification/Degree within Supply Chain Management

Knowledge, Skills and Experience    

• 5 - 8 years experience in E-commerce operations and Web systems and development, with a minimum of 3 years experience leading and managing people
• Good understanding and knowledge of e-Commerce and supply chain operations  and related KPI’s, measurements and drivers
• Proficiency in the latest G Suite packages and Advanced Excel in Microsoft packages
• Excellent interpersonal and communication skills, to be able to engage with multiple stakeholders and drive and lead a team.
• A strong logical thinking and analytical ability with excellent numerical skills and the ability to be accurate and pay attention to detail.
• Has a high energy level and is performance-driven and deadline-orientated.
• Excellent planning, organizing and time management skills.
• Ability to remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances.
• Ability to multi-task and to deal with complexities, use initiative to solve problems. 
• Ability to work independently, as well as be a team player.
• Will be required to travel to multiple locations for meetings and therefore requires own transport

Key Responsibilities    

• Drive and facilitate the development of a strategy for Speciality eCommerce department in conjunction with internal stakeholders (retail brands, digital marketing departments, supply chain departments, Pepkor Group initiatives)
• Implement the strategy within an agreed budget and allocated resources.
• Create, forecast and manage the budgets for the E-commerce department within the financial processes of the company
• Establish and maintain required reporting and data analytics to ensure processes enabling relevant weekly or monthly reporting covering various areas within the e-Commerce department
• Management of overall Operational function of the E-commerce function relating to:
• Warehousing & Logistics
• Systems & Web Development
• Customer Service
• Partner with and manage various stakeholder relationships both internally and externally
• Lead, motivate and manage a team of Web Developers and Distribution Centre operations.