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  • Posted: Sep 2, 2024
    Deadline: Not specified
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    Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades. Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
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    Customer Marketing Revenue Manager: HPCB

    THE JOB AT A GLANCE

    • You are accountable for all the selling activities across the portfolio for your assigned category and channel. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve set growth targets in your channel. by turning brand strategies into commercial propositions.  You own the shopper proposition, and you use your shopper understanding to deliver coordinated, innovative, cross-functional sales value to the customer.. You will support the business in regard to Consumer pricing and promotional optimisation by using the profit waterfalls and leading pricing strategies from development, impact on financials and execution within the trade. 

    Responsibilities
    WHAT YOU WILL DO

    • Lead the execution of a channel strategy which is aligned to marketing (ATL & BTL), customer and business activities.
    • Support the Managing Director with robust business casing for relevant pricing and portfolio decisions considering both internal and external data/information 
    • Develop and Implement a pricing strategy for all assigned channels that is linked to margin and volume delivery depending on business objectives
    • Achieve promotional revenue objectives by tactic, price point, SKU, drive period & selling event for your assigned channel.
    • Ensure that pricing & promo activities are routinely compiled & communicated internally & externally.
    • Support the Customer team in identifying pricing and promotion opportunities by monitoring relevant KPI’s and updating a predetermined set of analyses and reports 
    • Assist the customer team to develop compelling trade propositions to bring Tiger strategy and the customer strategy together 
    • Conduct competitor pricing analysis to understand and guide Tiger price competitiveness – managing elasticities to competitor set
    • Translate insights of shopper behaviour across the channel, into POP drivers (i.e. transaction builders, shelf layout, category flow, location on shelf, forward share requirements, point-of-sale triggers)
    • Implement a POP strategy by category & sub-category which provides direction to the field operations team.
    • Work with the Category Management Manager to develop category management propositions for relevant customers (i.e. space planning, retailer category strategy)
    • Support product portfolio development by assessing multiple dimensions (financial, competitive, channel) to identify opportunities to innovate, and by participating in the NPD process 
    • Review and analyse competitor pricing data to develop robust understanding of Tiger Brands’ position in the market relative to price and awareness of our price competitiveness 

     WHAT YOU WILL BE MEASURED ON

    • Overall net sales target
    • Category Market share /forward share/ distribution 
    • Gross margin / category profitability
    • Speed to market implementation
    • POP effectiveness and pricing strategy
    • Customer Satisfaction
    • Effective cost containment

    Qualifications
    WHAT YOU’LL BRING TO THE TABLE

    Competencies

    • Influencing Others – you are customer relationship obsessed. You align with relevant stakeholders by using a strategic relationship building process to understand their needs and exceed their expectations while growing each customer’s and the Tiger Brands business. 
    • Analytical Capability – You make it easy for entire team to understand complex data sources 
    • Business Savviness – you understand the potential implications of price changes, SKU listings, etc on consumers and customers  
    • Owning It – you consistently demonstrate and proactively deliver a thorough understanding of shopper, category, competition and customer.
    • Driving Long Term Results – you are fixated on hitting targets and delivering service to the channel.  You can see beyond one customer or one point in time. 
    • Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your skills and abilities
    • Staying a Step Ahead – you have a comprehensive understanding of channel innovations that will elevate our game
    • Change Management – You are resilient, not afraid to challenge stakeholders and gain their buy-in 

    Experience

    • 5-10 years customer / sales management experience within FMCG 
    • Category management experience across multiple channels
    • Experience in developing revenue management strategies 
       

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    People Experience Manager: Culinary, STB, TBI & Commercial CoE

    Job Description

    • You lead the talent, learning, development  and change initiatives within the function to drive best practice HR solutions that deliver the people effectiveness objectives in line with the business and people strategies. You collaborate with  your business,  Talent, People and Organisational Effectiveness  CoEs to craft function specific solutions that achieve the function’s people development strategies and plans.

    Responsibilities

    • Contribute to the business strategy by helping leaders to identify, prioritise and build people capabilities, behaviours and structures
    • Drive the execution of the function specific sourcing strategy to fill key roles, ahead of time
    • Drive the implementation of all talent management related processes – such as talent reviews, career development, succession planning etc.
    • Manage the integration of the Management Trainees within the function and oversee functionally specific learning pathways (eg. TOPP in Finance, CMSA in Marketing etc)
    • Drive execution and co-ordination of function-specific core capability development in line with the Tiger Learning and Development (L&D) Strategy
    • Provide function specific L&D reporting
    • Drive the implementation and embedment of all Learning and Leadership initiatives, ensuring business impact and a smooth and rewarding learner experience
    • Act as a change ambassador, driving the business-specific change management , processes and interventions
    • Collaborate with the Change CoE to develop and implement function specific change and employee engagement programmes to enable business performance.
    • Drive culture transformation interventions and practices that contribute to making Tiger a “Great Place to Work”
    • Provide facilitation support  for change interventions to achieve adoption in the business on a Leadership level to improve team and organization effectiveness
    • Enable  the development of a best-in-class core capability/function specific competencies and learning curriculum

    Qualifications
    Key attributes and competencies

    • Commercial savviness & business understanding – with a deep understanding of the key drivers for success in the business area / function, major business trends and relevant processes
    • People expertise – with a deep understanding of how HR activities contribute to business strategy execution
    • HR skills : In-depth specialist knowledge in talent, learning, development  and change
    • Collaboration – with an ability to engage, inspire and influence multiple stakeholders at all levels of the company
    • Communication skills – with an ability to convey a vision and clear messages to different target groups
    • Clear, comprehensive understanding of the link between HR ad business strategy

    Experience

    • Bachelor’s Degree or professional qualification
    • Minimum of 8-10  years related experience
    • Knowledge and proven track record in implementation of impactful HR development and workplace programmes (e.g. talent, organizational effectiveness & development, engagement, learning and leadership etc.)
    • HR Specialist and Business partnering experiencehttps://hcxb.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4891/?location=South+Africa&locationId=300000000345565&locationLevel=country&mode=location

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    Regional Sales Manager: KZN (FMCG)

    Job Description
    THE JOB AT A GLANCE:

    • You are accountable for sales execution in your region. You lead the implementation of sales strategies and initiatives that will maximise and capitalise on sales opportunities in your region.  In close collaboration with the Marketing, Category and Customer teams, you need to achieve your sales targets through the delivery of customer, consumer and shopper propositions at the point of purchase. You are dedicated towards improving the capability of our field sales teams and creating a great place to work.

    Responsibilities
    WHAT YOU’LL BRING TO THE TABLE:
    Key Attributes and Competencies

    • Influencing Others – you are an expert at motivating the regional sales team to achieve the sales vision goal and providing your team with overall direction.
    • Owning It – you are passionate about sales and have a clear understanding of the factors that drive them. You are the connection between shopper and product and you rally cross-functional teams to meet their needs at the point of purchase.
    • Driving Long Term Results– you are fixated on hitting sales targets and driving sales excellence but you also look beyond today’s problems.
    • Developing Myself and Others –you find ways to grow and develop the capability of the field sales teams.
    • Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our sales game.

    WHAT YOU WILL DO:

    • Translate the National Customer Plans into a regional sales operation plan.
    • Support and implement the marketing, brand and key account plans within your region and the relevant channels, to ensure achievement of budgeted value and volume objectives at a regional level.
    • Plan and direct the activity of the regional sales teams ensuring that all individuals are motivated to attain their targets.
    • Monitor regional sales activity and success rates and take appropriate corrective action where necessary.
    • Manage gross profit, net sales value and volume in terms of on-going analysis, investigation and reporting on regional sales information.
    • Ensure on-shelf presence and stock pressure across Cash & Carry, Independents and Buying Group customer bases.
    • Manage the regional sales budget, including Field Sales expenses.
    • Monitor and maintain clearly communicated scorecards, standard operating procedures and standards.
    • Monitor and measure activation on shelf by customer.
    • Develop and implement point of purchase drivers.
    • Conduct formal trade visits, product & category knowledge training and formal testing bi-annually.
    • Evaluate the field sales business model and coverage at least once a year.
    • Manage the returns policy and procedures.

    Qualifications
    ESSENTIAL SKILLS & QUALIFICATIONS:

    • Over 5 years’ sales experience
    • Experience in FMCG industry
    • Finance sales experience (budgets, forecasting etc.)
    • Experience in managing field sales teams

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    Maintenance Manager

    Job Description
    THE JOB AT A GLANCE:

    • Ensures that the plant is mechanically operational at all times

    Responsibilities
    WHAT YOU WILL DO:

    Maintenance Scheduling

    • Do planned maintenance scheduling, update schedules and sign off on completed schedules
    • Conduct plant inspections, and issue unplanned maintenance schedules
    • Issue job cards and maintenance schedules.
    • Approval of all engineering spares, within budget
    • Ensure quality maintenance is done on maintenance day.

    CAPEX budgets

    • Understand the plant needs and do CAPEX budget planning (5 year plan)
    • Complete and submit CPAEX motivations as per Tiger requirements

    People Management

    • Promote a high performance culture.
    • Engage regularly with employees through invocoms, union engagements.
    • Identify and develop Talent and competency gap closing actions.
    • Ensure training is undertaken as per PDP’s
    • Ensure workplace discipline and manage ER issues in line with Tiger Brands policies and procedures.

    Health, Safety and Environment

    • Ensure and maintain safe working conditions for employees and equipment based on risk assessments and compliance with OHSAct.
    • Instill an environmentally conscious mindset within the manufacturing environment (H2O, noise pollution, utilities, landfill)

    Quality

    • Equipment setting as per SOP
    • Process check alignment

    Hygiene

    • Equipment cleaning
    • Root cause analysis and preventative actions
    • Self-assessments on all Tiger standards (Hygiene, cleaning and sanitation, traceability, allergens)

    Audits

    • Engineering audit
    • Risk audit
    • Environmental audit (ISO 14001)
    • DQS audit
    • BMR audit

    Finance

    • Understand cost drivers
    • Develop cost saving strategies
    • Understand Cost Per Loaf (CPL), difference between budget and actual, and develop plan of action to recover
    • Manage stock movement procedure, book out spares on job cards only, conduct stock takes.
    • Accurate and timely reporting (Supply Chain, environmental, scorecard)
    • Instrument calibrations
    • Electrical and mechanical operation
    • Ensure specialised equipment is operating correctly (scaling weights, water and dough temperatures, mixer energy watt hour calibrations)
    • Ensure adherence to process SOP’s
    • DMS reporting – draw all reports for scorecards
    • Conduct root cause analysis for all breakdowns
    • Drive implementation of PM pillar of MECP
    • Drive LTIFR
    • SBO’s
    • Near misses
    • Essential spares to be reviewed and available

    Qualifications
    ESSENTIAL SKILLS & QUALIFICATIONS:

    Experience

    • Minimum of 5 years in a leadership role within FMCG preferably Bakeries
    • Computer literate
    • CMS – experience of computerized maintenance systems
    • Understanding of practical implementation of OHSAct
    • Bakery process and equipment experience
    • Finance – budgeting and CAPEX planning
    • Continuous improvement
    • Environmental knowledge

    Qualifications

    •  Minimum of a Diploma in Electrical or Mechanical engineering 
    • Trade Test in electrical or mechanical engineering 

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    Sales Representative (Bakeries)

    Job Description
    THE JOB AT A GLANCE:

    • You are the face of Bakeries to the customer at a local level.  You are accountable for growing the Bakery Business in store by servicing a defined route schedule within a specific geographical area.  You act as a sales expert to the stores and you maximize sales through effective planning and order-writing, as well as supporting and completing activities such as merchandising, shelving, stock rotation, returns and pricing. You are dedicated towards using consumer and trade information to address the customer's needs.

    Responsibilities

    WHAT YOU WILL DO:

    • Develop and maintain a complete knowledge of Tiger Brands products within your portfolio, sales systems and procedures.
    • Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
    • Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base.
    • Work with customers to ensure sufficient product is ordered to support consumer take away.
    • Implement POP drivers as per customer and brand plans and report on the POP scorecard.
    • Take stock on every call cycle.
    • Ensure that stores are complying promotional space and pricing agreements. 
    • Ensure SKU’s by category and space are as per the trade agreement.
    • Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
    • Properly credit and dispose of all returns from all stores.
    • Gather intelligence and report on customer preferences, competitive activity & pricing.
    • Act as the link between our Customer Manager’s and customer store management.
    • Effective and timeous presentation of deal sheets to buyers.
    • Effectively manage all customer documentation and administration such as application forms, claims, payments etc.

    Qualifications
    ESSENTIAL SKILLS & QUALIFICATIONS:

    • 3-5 year’s field sales experience
    • Experience in FMCG industry preferably within Bakeries
    • Grade 12

    Method of Application

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