Distribution Frontline Manager - Atlantis DC at PepsiCo

Responsibilities

What we’re looking for

We are looking for a Distribution Frontline Manager to join our dynamic team. The role is physically located at Atlantis DC and will be reporting to the CDC Manager. The role is responsible for ensuring timely and complete delivery of stock to customers is a top priority. This involves overseeing the management of distribution staff, including drivers and van assistants, to ensure efficient operations. Additionally, it is imperative to always maintain all vehicles in a roadworthy condition to uphold safety standards and minimize disruptions in the delivery process.

The successful candidate will also be responsible for the following:

• Manage the end-to-end distribution center operations including but not limited to the following key process activities: (Receiving inventory, putaway, storage, picking, packing and loading, delivery to customers, de-briefing post-delivery and managing customer invoicing, credit note and claims processing)
• Establish operational procedures for activities such as verification of incoming and outgoing stock, handling and disposals of stales, keeping accurate warehouse inventory, inter warehouse transfers and warehouse replenishment.
• Ensure the warehouse overheads are within budget limits.
• Develop, monitor and adapt KPI’S to address operational and Performance requirements
• Track KPI reports and reason out any deviation from the targets and take appropriate measures to avoid errors.
• Ensure all work equipment are used in proper manner, maintained properly and functioning to its maximum capacity.
• Maintain safe working conditions and environment.
• Executing FIFO procedures to track products’ freshness.
• Follow-up on the Inventory process tracking, physical count and reporting of inventory variance and stock updating.
• Capital Expenditure (Capex) planning and execution
• Ensure the warehouse thru-put and productivity are maintained
• Directly responsible for Warehouse Management System security and data accuracy.
• Establish/maintain working programs to minimize transit and/or storage damage within established guidelines.
• Effectively utilize warehousing space for inbound and outbound materials Control accuracy of shipments and goods received in order to maintain traceability and product loss and minimized penalties.
• Keep abreast of new industry developments affecting the Distribution Centre operation including new products, technologies, modifications and processes, including TPM, which might lead to assuring a more efficient operation.
• Actively support Plant/distribution/supply chain/shipping cost management projects.
• Ensure EHS & QFS Compliance

SDCA

• Define all departments using SIPOC Model
• Drive the Operational Excellence Program (OEP) across all departments
• Clearly defined PI’s and KPI’s and process maps to task levels for all functions
• Effective SOP’s for all critical task’s
• Sound and effective SLA’s across all functions
• Effective routines and Review’s

Cost:

• Manage cost within the AOP.
• Ensure accurate forecasts submitted for P4F and P9F
• Ensure no outstanding pallets to be written off
• Manage overtime by proper planning.
• Manage absenteeism < 2%.
• Ensure limited use of contract labour (only where justified and approved by HR)
• Manage all Distribution assets.
• Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs)

Service:

• Ensure 95% Service Level (Fill rate)
• Ensure 95% On time Delivery
• Ensure accurate and timely communication of delays to pro-actively manage customers
• Report on % departures by 7AM daily

People:

• Implement Monthly Site town hall
• Daily Driver meetings (15min)
• Managing staff performance and take corrective action. 
• Identify training needs for distribution staff.
• Ensure sound management policies and practices are in place and adhered to.
• Manage contract labour (where justified) and ensure source documentation is validated on hours worked/overtime etc.
• Plan and set shifts for Distribution employees.
• Ensure disciplinary action is taken where recurring deviations to standards are found

Qualifications

What will qualify you for the role

• Logistics or Supply Chain Diploma/Degree
• Minimum 5 years relevant experience in warehousing and distribution.
• Computer literacy                                                                                                
• Good communication skills
• Solid knowledge of WMS
• Good ER and leadership skills