Deputy General Manager (Hospitality) (JB3667) at Kontak Recruitment

Minimum Requirements:

• Bachelor’s degree in hospitality management, Business Administration, or related field.
• 5 or more years of relevant experience in the hospitality industry, with a minimum of 2 years in a management role.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.

Duties and Responsibilities:

• Assist the General Manager in the daily operations, including managing staff schedules, inventory control, and procurement.
• Ensure exceptional guest experiences by overseeing all aspects of guest services.
• Foster strong relationships with guests, addressing feedback, and anticipating their needs to enhance their experience.
• Lead, mentor, and motivate lodge staff, promoting a positive work environment and ensuring adherence to company policies and standards.
• Implement training programs to enhance staff skills and ensure continuous improvement.
• Assist in budget preparation and monitor financial performance, working to achieve revenue and cost control targets.
• Oversee maintenance, ensuring the lodge and its amenities are in excellent condition at all times.
• Ensure compliance with health, safety, and environmental regulations, and promote sustainable practices.