Depot Manager - Durban at RCL Foods

• The suitable candidate will be required to ensure that the Kokstad team at the depot meet required customer service level  within the operational budget. The depot manager will also ensure that depot and distribution processes are executed in accordance with health, safety and quality standards.
• This role will be based in Kokstad and reporting to the Regional Operations & Procurement Manager.

Minimum Requirements    
Education

• Grade 12
• Tertiary qualification in Logistics or Supply Chain Management is advantageous

Skills

• Ability to read, write, understand and communicate in English. 
• Good numeracy
• Good computer literacy – especially Excel and e-mail Experience
• Minimum 5 years supervisory/management experience in distribution
• FMCG experience
• Experience working with JDE advantageous

Duties & Responsibilities    
Operational Duties

• Managing the day to day operations of the depot
• Ensure compliance to Standard Operating Procedures in terms of dispatch, cash office, logistics and sales
• Ensure depot adheres to food and health and safety requirements
• Ensure adherence to storage and transportation legislation

Logistics

• Plan delivery routes to ensure optimal efficiency
• Liaise with Fleet Manager to ensure company fleet is in good working condition at all times
• Ensure company fleet is clean at all times
• Ensure good record keeping for company fleet

Sales

• Work with sales team to set targets and encourage sales growth in the region
• Ensure excellent customer service and swift resolution of customer complaints and problems
• Visit key customers and prospective new customers to increase sales volumes
• Work with sales team to minimize returns
• Work with sales team to prevent crate losses and ensure full crate recovery

Administration

• Investigate driver shortages on cash up
• Administer disciplinary action on driver cash shortages where neccessary 
• Assist to prepare annual budget
• Monitor actual verses budgeted spend and take action when out of line
• Present monthly report of Depot KPI’s and explain variances
• Implement action plans to improve performance indicators. 
• General office administration which includes filing and employee administration

People Management

• Set daily objectives for staff, ensuring full productivity and value add to the business
• Manage staff performance weekly and give regular feedback, taking disciplinary action when necessary and giving recognition where it’s due.
• Conduct formal performance reviews twice yearly
• Hold weekly meetings with staff 
• Leave planning, ensuring no leave is lost

Ensure rosters in place for team

• Participate in recruitment of new employees

General

• Attend monthly meetings with Durban management team