Credit Controller FTC at L'Oréal

KEY JOB ACCOUNTABILITIES:

• Enforce the payment terms
• Follow-up and retrieve customer payments for all invoices while prioritizing in terms of importance
• Ensure that customer’s account is in good order, using credit notes and corrections
• Resolve all situations pertaining to litigations and claims involving deliveries, deductions, commercial deals and returns
• Manage the blocking and releasing orders with credit issues or risks 
• Communicate constantly with Credit Manager and Commercial counterparts to inform them of customer credit issues and answer internal requests 
• Escalate action on over due accounts

PROFESSIONAL & TECHNICAL COMPETENCIES: 

CONSUMER ORIENTED; 

• Fosters a demand-driven Supply Chain with service as a priority
• Brings added value to the customer and the consumer 

CONTROLS RISKS AND OPERATES RESPONSIBILY:

• Masters our Quality, EHS, Finance & Supply Chain standards 
• Integrates external regulations linked to his/her activity

“MAKE IT HAPPEN” WITH OPERATIONAL EXCELLENCE AND AGILITY: 

• Optimises information, physical & financial flows along the whole Supply Chain
• Uses business data for continuous improvement 
• Improves flexibility, reactivity and reliability 
• Masters costs along the Supply Chain 

NURTURES THE PIONEERING SPIRIT: 

• Anticipates business activity and acts proactively 
• Deepens the position of the Supply Chain within the business

SPECIFIC REQUIREMENTS:

• Minimum 3 years’ experience in Credit Control with a book value of +/-R 12M
• Strong Excel Skills
• Relevant qualification