Cosmetic Consultant - Hermanus at Dis-Chem Pharmacies

Dis-Chem Pharmacies requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Hermanus. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours.

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager.
• Provide a high level of customer care and service.
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities.
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager.
• Ensure merchandising and displays are set up attractively.
• Maximise store income by achieving department, brand and vendor sales.
• Keep up to date regarding products, brands and the retail industry.
• Be responsible for all cosmetics, fragrances and beauty house promotions.
• Manage Salon appointments.
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations.

Competencies:

Essential:

• Strong command of English (written and oral)
• Be a team player.
• Provide excellent customer service.
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

 Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation.
• Bilingual.
• Stock management