Consultant Sales at Absa Group Limited (Absa)

Job Summary

To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

Accountabilities:

Achieve Objectives to Reach Financial Goal

• Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
• Act as a single point of reference to appropriately solution the customer
• Be accountable for customer on boarding and end to end sales fulfilment by utilizing the appropriate systems (e.g. COR and E2E)
• Acquire new primary customer’s relationships by utilizing internal and external sources
• Identify sales gaps by comparing actual performance against target
• Avoid Business Risks
• Adhere to legislative and regulatory requirements

Customer Satisfaction

Education And Experience, And Competency Requirements

Education

Further Education and Training Certificate (FETC)

• Lead a culture of customer centricity and increased customer satisfaction and loyalty, and log all complaints on the appropriate system
• Build long term relationships with customers
• Minimum - NQF level 5 relevant qualifications (accredited with FSB).
• 2 years sales experience.
• Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet.
• No criminal record.