Communications Coordinator at BDO South Africa

Primary Purpose Of The Job

• Working with the Marketing team to manage communication at BDO. The Communication Coordinator is also our CRM Champion and as such manages the marketing elements of CRM and Click Dimensions, working with other members of the Marketing team

Main Duties And Responsibilities

• Provide staff or internal communication support to various stakeholders in the Firm including drafting copy for campaigns, training, initiatives.
• Facilitate the staff updates with the event coordinator including providing guideline on format and topics.
• Responsible for the strategic direction for the newsletter including, determine content topics, copy writing edit and distribute newsletters to both internal and external shareholders.
• Manage internal and external mailing list and communication platform management.
• Assist with writing case studies, articles, press releases, marketing, digital content, internal business communication, and various other corporate communications content.
• Assist with content creation for various departments and leadership as and when required.
• Copywrite and coordinate material and content distribution (print and digital).
• Adhoc marketing project assistance and market research.
• Manage the communication of key information to staff
• Act as an editorial resource for internal stakeholders
• Act as a CRM champion for Marketing department

Qualifications

Qualifications, Experience, Knowledge and Skills

• BA/BCom in Marketing Communications/Public Relations/Corporate Communication

Experience

• 5 years’ experience in Marketing, either at an agency or a corporate.
• Experience in a professional services firm is an advantage/preferable
• Experience with a CRM application. MS Dynamics preferable, as well as a marketing automation tool such as Hubspot, Marketo or similar

Competencies: Knowledge and Skills

Job Competencies

• Excellent command of English, both written and spoken
• Socially aware, team player and prepared to pitch in to help others in the Marketing team
• Brand – support the growth and development of the BDO brand in South Africa, through ensuring alignment and consistency to brand elements
• Skilled in client service management
• Excellent internal and external stakeholder relationship management
• Must be able to work on your own, with attention to detail, think out of the box
• Ability to meet tight deadlines and work well under pressure
• Quality and detail oriented.
• Multi-tasking and time-management skills, with the ability to prioritise tasks

BDO Core Competencies

• Relationships and Collaboration
• Exceptional Client Service
• Business Growth
• Engaging people
• Quality, Risk management and Operational transformation
• Actively demonstrate support of BDO Values and Clarity Charter

Other

• Own car and driver’s license